Head of Event Operations - Maternity Cover

Head of Event Operations - Maternity Cover

Application Deadline: 19 June 2026

Department: Commercial

Employment Type: Fixed Term Contract

Location: London

Reporting To: Gail Williams

Description

This is a 12 month Maternity Cover Position covering the Head of Event Operations. You will take charge and manage a portfolio of events, from concept through to delivery. Reporting to the Director of Event Operations you will also manage a team, including Operations Manager(s) who in turn will manage their own portfolio, and will be responsible for ensuring that all of the events are delivered effectively, efficiently and within the budget set.

Our values create the environment that we work in at Centellic, whether you’re at home or in the office, and we know that because our employees tell us.

We create a welcoming and inclusive environment for everybody at Centellic. We make time for each other, whether it’s to celebrate each other’s successes or to hear from a range of voices across our teams. We trust our colleagues to act with honesty and integrity.

We acknowledge the importance of flexibility and work-life balance, and encourage our people to think about this in all aspects of their working life. We are always developing and embracing change, offering our employees opportunities to grow and develop their careers with Centellic. We explore new ways of working to ensure that we are delivering the best products and services.

Key Responsibilities

• Training and managing team members, and supporting their development. This includes new Managers who will need additional support to ensure they are adapting to their role and effectively supporting their own teams
• Ensuring all events are delivered effectively, efficiently and within the budget set
• Forecasting, determining and keeping an accurate record of event spend
• Negotiate and contract venues for conferences, dinners, drinks receptions and awards ceremonies. Including signing off the teams and your own contracts up to £50,000
• Produce and file important documentation pertaining to each event including (but not limited to) timelines, contracts, travel plans, checklists and supplier’s details
• Produce proposals to be delivered to the wider Events team for flagship or as otherwise determined events
• Determining and keeping an accurate record of event spend on each of our events
• Demonstrate effective communication with sales, editorial, sponsorship, production and other Centellic departments
• Taking responsibility for handling issues and trouble shooting any problems, both from the office and onsite ensuring you have a wide overview of team performance and event status to ensure all problems are dealt with in a timely manner
• Leading on the running of the portfolio’s flagship events, negotiating high value contracts and complex event management
• Work with the Director of Event Operations on quarterly cost reconciliation
• Work with the Director of Event Operations to report quarterly event cost forecasts vs budget where necessary
• Conduct pre and post event evaluations with stakeholders from across the division and wider business

Skills, Knowledge and Expertise

• Highly organised, and an ability to work to tight targets and deadlines
• Excellent interpersonal skills with a strong ability to build rapport
• Ability to communicate effectively with C-level audience
• Excellent negotiation skills