Global IT Service Delivery Lead

Global IT Service Delivery Lead

Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
Law Business Research Limited

At a Glance

  • Tasks: Lead global IT support services and ensure top-notch performance.
  • Company: Law Business Research Limited, a dynamic company in London.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on continuous improvement.
  • Why this job: Make a real impact on IT service delivery and customer experience.
  • Qualifications: Experience in IT service management and strong leadership skills.

The predicted salary is between 40000 - 50000 Β£ per year.

Law Business Research Limited in London seeks a Service Delivery Manager to oversee outsourced global IT support services, ensuring performance against SLAs and KPIs while driving continual improvement. The role collaborates across Infrastructure, InfoSec and business stakeholders to mature service delivery, governance and customer experience, with a focus on regional resilience and efficient operations.

Global IT Service Delivery Lead employer: Law Business Research Limited

Private Client Global Elite is an exceptional employer, offering a dynamic work environment in the heart of London where you can thrive as a Memberships Manager. With a strong focus on professional development and a collaborative team culture, employees are encouraged to build meaningful relationships and drive membership growth while enjoying the benefits of working in a vibrant city known for its networking opportunities. The company values initiative and offers a supportive atmosphere that fosters personal and professional growth, making it an ideal place for those seeking a rewarding career in the private client sector.

Law Business Research Limited

Contact Details:

Law Business Research Limited Recruitment Team

We think you need these skills to ace Global IT Service Delivery Lead

Service Delivery Management
SLA Management
KPI Monitoring
Continuous Improvement
Collaboration
Infrastructure Management
Information Security (InfoSec)