Our client is looking for a Front Office Manager for their 4-star hotel in Hertfordshire. The role would suit a Reception Manager looking for their next management role within a growing nationwide group.
The Front Office Managers focus will be the consistent delivery of high standards of service and as such a key area of responsibility will be training staff to the correct level. You will be directly responsible for the reception and nights team within the hotel.
The Role
- As a Front Office Manager, you will be responsible for the efficient and effective performance of the reception and nights team.
- Whilst pro-actively performing your duties you will be giving quality service to both internal and external customers.
- Check that room allocation and upgrades are conducted proficiently
- Ensure guests are welcomed and receive an outstanding level of customer service
- Management and training
- Liaising with all departments on a daily basis
- Monitoring revenue figures to ensure targets are met
Experience and Skills required
- Experience in a similar role is essential
- Must have previous fine dining experience and worked to AA standards
- Good communication and interpersonal skills
- Ability to motivate and train staff
- Able to work to deadlines
- Able to work within budgets
Salary and Benefits
- My client is offering the successful Front of House Manager a salary up to £27,000
- 5 out of 7 days.
- Opportunities for promotion and progression as the property expands
- 28 Days Holiday including bank holidays
- Discounts on Food and Beverage
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Front Office Manager - Hotel in Stanmore employer: Lavoro Hospitality
Lavoro Hospitality is an exceptional employer, offering a vibrant work culture that celebrates creativity and culinary excellence in the heart of Carnaby Street. With competitive salaries and a robust bonus structure, employees are encouraged to grow within the company as it expands, benefiting from comprehensive training and development opportunities. Join us to be part of a dynamic team dedicated to delivering outstanding Sri Lankan cuisine and service, while enjoying the unique atmosphere of one of London's most iconic locations.
