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- Tasks: Manage staff, oversee events, and ensure guest satisfaction in a luxury hotel setting.
- Company: Prestigious 4* luxury hotel with a renowned restaurant and wedding venue.
- Benefits: Salary up to £25,000, 28 days holiday, and discounts on food and rooms.
- Why this job: Join a high-profile team and enhance your hospitality skills in a dynamic environment.
- Qualifications: Previous hotel experience and strong leadership skills required.
- Other info: Flexible shifts with opportunities for career advancement.
The predicted salary is between 25000 - 25000 £ per year.
Our client is looking for a Duty Manager with hotel experience, for their 4* luxury hotel, rosette restaurant and wedding venue which is part of a group of hotels. The property is high profile and prestigious, serving quality cuisine to guests and delegates.
Purpose of the role:
- Managing and training staff
- Managing guest expectations and queries
- Effective problem resolution
- Overseeing the restaurant and managing events as necessary
- Ensure the smooth running of the business during duty management shift
- Reporting to the operations manager
Shifts: Weekly rota basis, 5 out of 7 days including weekends.
What’s on offer:
- The hotel is offering the successful Duty Manager a salary of up to £25,000
- Salaried 45 hours per week, 5 days over 7 including weekends and evenings as required
- 28 days holiday (inclusive of bank holidays)
- Discounts on F&B and Rooms across the group
Duty Manager - Hotel in Stanmore employer: Lavoro Hospitality
Contact Detail:
Lavoro Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Hotel in Stanmore
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at job fairs or networking events, be ready to talk about your experience managing staff and resolving guest queries. Make it clear that you’re the go-to person for keeping things running smoothly.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We’ve got a range of opportunities that match your skills perfectly. Plus, applying directly shows you’re genuinely interested in being part of our team.
✨Tip Number 4
Prepare for interviews by practising common questions related to hotel management. Think about scenarios where you’ve successfully managed events or handled difficult guests. Being ready with real-life examples will help you stand out as a candidate.
We think you need these skills to ace Duty Manager - Hotel in Stanmore
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hotel experience and any relevant skills that match the Duty Manager role. We want to see how your background aligns with managing staff and guest expectations.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our luxury hotel environment. Share specific examples of how you've handled problem resolution or managed events in the past.
Showcase Your Passion for Hospitality: Let us know why you love working in the hospitality industry. Whether it's the thrill of managing a busy restaurant or ensuring guests have a memorable stay, we want to feel your enthusiasm through your application.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Lavoro Hospitality
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel thoroughly. Understand its history, values, and what makes it stand out in the luxury market. This will not only impress your interviewers but also help you tailor your answers to align with their expectations.
✨Showcase Your Management Skills
As a Duty Manager, you'll be responsible for managing staff and resolving guest issues. Prepare specific examples from your past experience where you've successfully trained a team or handled a difficult situation. This will demonstrate your capability and confidence in the role.
✨Emphasise Customer Service Excellence
In a luxury hotel setting, guest satisfaction is paramount. Be ready to discuss how you manage guest expectations and ensure a high level of service. Share anecdotes that highlight your problem-solving skills and ability to go above and beyond for guests.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the hotel's operations, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if the hotel is the right fit for you.