At a Glance
- Tasks: Create a warm welcome for guests and manage reservations at our luxury restaurant.
- Company: Join The BoTree, part of the Curio Collection by Hilton, where luxury meets purpose.
- Benefits: Enjoy 28 days holiday, complimentary stays, and a cycle to work scheme.
- Other info: Join a supportive team that values truth, love, and compassion.
- Why this job: Be the first point of contact and create memorable experiences for our guests.
- Qualifications: Experience in hospitality and a passion for delivering exceptional guest service.
The predicted salary is between 26070 - 31864 £ per year.
About The Bo Tree
At The Bo Tree, we believe luxury should feel purposeful.
As part of the Curio Collection by Hilton, our hotel combines uncompromising standards with a conscious approach to hospitality, creating spaces where our team members, guests, community and planet can flourish.
We are looking for a
Restaurant Host to join our talented LAVO team.
As the first point of contact for our guests, you will create a warm and polished welcome, manage reservations and table allocations, and support the smooth flow of service across the restaurant and bar.
Working closely with the restaurant leadership and service teams, you will anticipate guest needs and help create memorable experiences that reflect LAVO and The Bo Tree’s luxury standards and values.
The Role
Key responsibilities include
- Welcome every guest warmly and professionally, creating an exceptional first and lasting impression.
- Manage reservations, table allocations and the guest waiting list accurately and efficiently.
- Coordinate closely with the restaurant leadership, bar and service teams to support a seamless flow of service.
- Respond promptly and professionally to guest enquiries, requests, feedback and concerns, taking ownership to achieve positive outcomes.
- Build meaningful relationships with guests, recognising returning visitors and anticipating individual preferences and needs.
- Maintain a visible and welcoming presence at the restaurant reception and ensure the entrance area is presented to the highest standard.
- Use reservation systems accurately, maintaining up-to-date guest profiles, bookings and special requirements.
- Communicate clearly with colleagues regarding VIPs, celebrations, dietary requirements and other important guest information.
- Foster a culture of genuine hospitality, teamwork and service excellence, contributing to a positive and collaborative environment.
About You
You will have experience in a guest-facing hospitality role, ideally as a Restaurant Host within a high-volume or luxury restaurant, and understand the important role the welcome experience plays in creating memorable visits.
Passionate about hospitality, you will bring professionalism, attention to detail and confidence when engaging with guests.
You will remain composed during busy services and take pride in delivering personalised, attentive service.
You bring warmth, positive energy and a willingness to support colleagues wherever needed, contributing to a culture where both guests and team members can flourish.
We're looking for someone with
- A passion for hospitality and delivering exceptional guest experiences.
- Previous experience as a Restaurant Host or in a similar guest-facing restaurant role.
- Experience working in a high-volume environment, with the ability to remain calm and organised during busy services.
- Strong communication and interpersonal skills, with the confidence to build rapport with guests and colleagues.
- Excellent attention to detail and the ability to manage reservations, table plans and guest requirements accurately.
- Familiarity with Seven Rooms, Open Table or a similar reservations platform is desirable.
- A flexible and adaptable approach to working hours and operational demands.
What we offer
- Cycle to work scheme.
- Dedicated employee assistance programme through Health Assured.
- ‘Stream’ financial wellbeing programme.
- Complimentary overnight stay, including dinner and breakfast, at one of our hotels to celebrate your work anniversary.
- An extra day’s holiday on your birthday.
- Hilton Go Travel Programme for Team Members and Family and Friends.
- Recommend a friend bonus of up to £750.
- 28 days’ holiday per year, including public and bank holidays, rising to 33 days with annual increments.
- Two paid community days per year.
- Meals provided while on duty.
- Join Us
At The Bo Tree, our values of Truth, Love and Compassion shape the way we work, support each other and welcome our guests.
We are committed to creating a workplace where our team members feel respected, inspired and able to grow.
Be part of something extraordinary. Be part of The Bo Tree.
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Restaurant Host in City of Westminster employer: Lavo at The BoTree
The BoTree is an exceptional employer, offering a vibrant work culture in the heart of Marylebone, where culinary creativity thrives. As a Night Chef de Partie, you'll enjoy competitive pay, generous holiday allowances, and unique benefits like the Hilton Go Travel Programme and complimentary anniversary stays, all while being part of a supportive team dedicated to delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Host in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lavo at The BoTree. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lavo at The BoTree
Don't be shy about reaching out to Lavo at The BoTree directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Host in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lavo at The BoTree and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lavo at The BoTree
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
