About The BoTree
At The BoTree, we believe luxury should feel purposeful. As part of the Curio Collection by Hilton, our hotel combines uncompromising standards with a conscious approach to hospitality, creating spaces where our team members, guests, community and planet can flourish.
We are looking for a Floor Manager to join our LAVO Restaurant team. This role plays a key part in delivering exceptional dining experiences through personalised service, confident floor leadership and consistently high standards. Working closely with the Restaurant Manager, Kitchen Team and wider Food & Beverage team, you will help create a warm, engaging atmosphere and memorable experiences for every guest.
The Role
Key responsibilities include:
- Lead and coordinate daily restaurant floor operations, ensuring a seamless service across all dining periods.
- Deliver exceptional, attentive and personalised guest service in line with LAVO and The BoTree standards.
- Create a welcoming atmosphere and build lasting relationships with guests.
- Support the Restaurant Manager with briefing, coaching, motivating and developing the front-of-house team.
- Oversee service flow, table management and communication between the floor, bar and kitchen to ensure an outstanding dining experience.
- Monitor service quality, guest satisfaction and team performance, taking prompt action to resolve concerns.
- Support operational standards, reservations, stock control and efficient use of resources.
- Ensure compliance with food safety, allergen awareness, health and safety and relevant operational procedures.
- Foster a culture of teamwork, accountability and continuous improvement.
About You
- You will have experience leading restaurant service in a high-quality, busy dining environment.
- Warm, confident and hands-on, you lead by example, remain composed under pressure and take pride in developing others while delivering consistently high standards.
We're looking for someone with:
- Previous experience as a Floor Manager, Assistant Restaurant Manager or similar supervisory role in a quality restaurant environment.
- A genuine passion for hospitality, guest engagement and personalised service.
- Experience coaching front-of-house teams.
- Excellent communication, organisation and problem-solving skills.
- Confidence managing a busy restaurant floor and responding effectively to changing service demands.
- Sound understanding of food and beverage service, allergen awareness and operational standards.
- A positive, professional and collaborative approach.
- Flexibility to work on breakfast, evenings, weekends and peak service periods.
What We Offer
- Cycle to work scheme.
- Dedicated employee assistance programme through Health Assured.
- Stream financial wellbeing programme.
- Complimentary overnight stay (including dinner and breakfast) at one of our hotels to celebrate your work anniversary.
- An extra day’s holiday on your birthday.
- Hilton Go Travel Programme for Team Members and Family and Friends.
- Recommend a friend bonus up to £750.
- 28 days holiday per year, including public and bank holidays, rising to 33 days with annual increments.
- 2 paid community days per year.
- Meals provided while on duty.
Join Us
At The BoTree, our values of Truth, Love and Compassion shape the way we work, support each other and welcome our guests. We are committed to creating a workplace where our team members feel respected, inspired and able to grow.
If you are passionate about leading exceptional restaurant service, developing teams and creating memorable dining experiences at LAVO, we would love to hear from you.
Be part of something extraordinary. Be part of The BoTree.
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Floor Manager in City of Westminster employer: Lavo at The BoTree
At The BoTree, we pride ourselves on fostering a purposeful luxury experience that extends to our team members. Located in the heart of London, we offer a supportive work culture with ample opportunities for personal and professional growth, including a dedicated Employee Assistance Programme and generous holiday allowances. Join us to be part of a team that values Truth, Love, and Compassion, ensuring that every day at work is meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager in City of Westminster
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Lavo at The BoTree, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Lavo at The BoTree specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Lavo at The BoTree
✨Know Your Manufacturing Processes
Before you walk into the interview with Lavo at The BoTree, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Lavo at The BoTree value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
