This isn't just a General Manager role. It's an opportunity to help build something people genuinely want to belong to. We're a new independently owned, all day dining destination, cocktail bar and social community built around exceptional hospitality, wellness, entertainment and meaningful human connection. Located in the heart of Wimbledon Village, one of South West London's most vibrant and sought after neighbourhoods, we've already begun building a loyal following. This is a rare opportunity to join us at an exciting stage of our journey, helping shape the culture, standards and long term success of a business with ambitious plans for growth. This is a business with heart. We care as much about our people and our community as we do about exceptional food, drinks and commercial success. We're creating a venue that becomes part of people's everyday lives, a place where guests become regulars, regulars become members and members become a thriving community. We're looking for an exceptional hospitality leader with the commercial instinct, leadership skills and entrepreneurial mindset to become a genuine Operating Partner in the business. Leading, inspiring and developing the entire venue team. Delivering exceptional guest experiences and uncompromising hospitality standards. Recruiting, coaching and retaining an engaged, high performing team. Driving operational excellence across every service. Managing labour, rotas, stock, ordering, budgets and financial performance. Taking ownership of the venue's P&L and identifying opportunities to grow revenue while protecting profitability. Working collaboratively with our culinary leadership team to continually evolve our offer. Growing and nurturing our membership community. Becoming a recognised face within Wimbledon Village, building meaningful relationships with guests, neighbouring businesses, local organisations and community partners. Planning and delivering memorable events that encourage guests to return time and again. Maintaining exceptional standards across food, drinks, service and presentation. Acting with the mindset of an owner in every decision you make. An accomplished hospitality leader with a minimum of ten years' experience in a General Manager role within premium hospitality. A proven track record of successfully leading high quality venues, all day dining concepts, premium bars or boutique hospitality businesses while consistently delivering exceptional guest experiences and strong commercial performance. Outstanding leadership and people development skills. The ability to recruit, coach and retain exceptional teams. Strong commercial awareness and complete confidence with numbers, including labour management, P&L performance, forecasting, stock control and driving profitability. Excellent organisational and operational skills with exceptional attention to detail. A genuine passion for hospitality and creating memorable guest experiences. A naturally energetic, approachable and professional leadership style. The confidence to make decisions, solve problems and lead from the front. A love of building community, creating memorable events and being visible within the business and the local area. Confidence using social media to showcase the venue, celebrate the team, engage with the local community and help build our brand. You don't need to be an influencer, but you'll be comfortable appearing in content and understand the value of social media in building awareness and community. A growth mindset with a genuine commitment to continuous personal and professional development. You'll always be looking for ways to improve yourself, your team and the business. You'll ideally live within or close to Wimbledon Village or the surrounding South West London area. Experience using Lightspeed POS, SevenRooms, Xero and Canva would be an advantage. Most importantly, you'll be confident learning new systems, using technology to improve operational performance and making data driven commercial decisions. Above all, you'll possess a founder owners mindset. Highly competitive salary. Performance related bonus. Equity and shareholding opportunity for the right person. A genuine Operating Partnership with the founder. The opportunity to help shape the future of an exciting hospitality business with ambitious plans for growth. Freedom to influence the culture, standards and direction of the business. A creative, ambitious environment built around hospitality, excellence and community. Ongoing investment in your personal and professional development. Employee discount. £40k / plus bonus /plus share options All Day Dining | Cocktail Bar | Community | Wimbledon Village Pay: £40,000.00-£50,000.00 per year Work Location: In person TPBN1_UKCT
General Manager
