At a Glance
- Tasks: Answer calls, greet patients, manage appointments, and ensure smooth clinic operations.
- Company: High-end private medical practice in Harley Street with a friendly team.
- Benefits: £30k salary, private healthcare, gym membership, subsidised lunches, and 20 days holiday.
- Other info: Opportunity for career growth and a supportive work culture.
- Why this job: Join a welcoming team and gain valuable experience in a prestigious environment.
- Qualifications: 6+ months in admin or customer service, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 30000 £ per year.
Our client is a high-end private medical practice in Harley Street with clinics across the City and West End. They are a small, friendly and brilliant team, and their client base consists of HNWIs and corporate clients with high standards. They are now looking for a new team member to join them as a receptionist and administrator. Once trained, you will work across their clinic locations 5 days per week and alternate with the admin team on a rota system. Consequently, it is important they hire someone confident who can work autonomously and has excellent communication skills.
Day-to-day duties will include but are not limited to:
- Answering calls and handling enquiries
- Meeting and greeting patients
- Managing the diary for patient appointments and follow-ups
- Coordinating patients’ pre-appointment checks where needed, i.e. urine samples
- Taking payments
- Ensuring the doctor’s rooms are turnover and ready between clinics
- Managing the stock for the doctor’s rooms
- Overseeing the scanning and storage of key documents
- Monitoring and updating the CRM system (Semble) with patient notes and letters
The ideal person will have at least 6 months+ experience in admin, customer service or hospitality, possess strong client-facing skills, and have excellent attention to detail when it comes to administration. Someone who is confident and can work independently over time is key. Previous medical experience is a bonus but not essential. They are a really lovely team and very welcoming.
Key Qualities:
- Attention to detail
- Discretion and confidentiality is key
- Friendly demeanour
- Good time management
- Ability to work independently once trained
- Experience with CRMs and proficiency in MS Office
Salary: £30k
Benefits:
- Private Healthcare after 1 year’s employment
- Gym membership
- Subsidised lunches
- Pension
- 20 days holiday, with bank holidays on top and a day off for Christmas shopping
Receptionist & Administrative Assistant in West End employer: Lavender Jones Recruitment
Join a prestigious private medical practice in the heart of Harley Street, where you will be part of a small, friendly team dedicated to providing exceptional service to high-net-worth individuals and corporate clients. With a strong emphasis on employee well-being, we offer benefits such as private healthcare, gym membership, and generous holiday allowances, all within a supportive work culture that encourages professional growth and autonomy. This is an excellent opportunity for those looking to thrive in a dynamic environment while making a meaningful impact in patient care.
Contact Details:
Lavender Jones Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist & Administrative Assistant in West End
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Lavender Jones Recruitment.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Lavender Jones Recruitment.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Lavender Jones Recruitment, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Receptionist & Administrative Assistant in West End
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Lavender Jones Recruitment.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Lavender Jones Recruitment.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Lavender Jones Recruitment. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Lavender Jones Recruitment. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Lavender Jones Recruitment
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Lavender Jones Recruitment’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
