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- Tasks: Be the face of a prestigious clinic, coordinating busy schedules and ensuring smooth operations.
- Company: High-end health clinic in Mayfair with a vibrant team culture.
- Benefits: Enjoy a fun work environment, social events, and opportunities for career progression.
- Why this job: Join a dynamic team and make a real difference in clients' healthcare experiences.
- Qualifications: Experience in fast-paced reception roles and strong multitasking skills required.
- Other info: Regular staff treats and occasional Saturday shifts for extra time off.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for an enthusiastic, super organised and well-presented candidate to join a prestigious private health clinic in Harley Street to be a Clinic Coordinator/receptionist. You will be the face and ambassador for the clinic and as you are the first point of contact for all their HNW clients, strong spoken and written communication skills are really important.
It is a hugely popular clinic and hence the role is extremely busy and you will be coordinating about 12 different diaries for the different consultants, surgeons, testing rooms, operating rooms etc. You may be required to find spaces for client follow up appointments, troubleshooting late arrivals and fast-tracking others, recognising which clients need to have pre-appointment scans or screenings and more. It is a role that requires a high level of multitasking, accuracy, and speed. It is non-stop and not a role where you will be twiddling your thumbs! It's important that you have an eye for detail and a work ethic to go above and beyond, and for instance, spot and pick up that piece of paper that is on the waiting room floor, move empty patient coffee mugs etc.
You will be a part of a team of 5 clinic coordinators, with two of you running the desk at a time, and working on a graduated shift pattern. There is the occasional demand for the clinic to sometimes open on a Saturday so you may have to work an occasional Saturday for a day off in lieu, likely 1 every 4 weeks but this isn’t a frequent occurrence. They are a great company to work for and look after their staff, for example there is a staff room full of breakfast goodies and refreshments and they are very social with regular planned nights out. There is also long-term progression should someone want it within the business.
We are looking for individuals who either have previous clinic reception experience or reception experience in a fast-paced environment where you have had to multi-task. They like bubbly, organised and proactive individuals.
Clinic Coordinator/Front of House for High End Clinic in Mayfair employer: Lavender Jones Recruitment
Contact Detail:
Lavender Jones Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Coordinator/Front of House for High End Clinic in Mayfair
✨Tip Number 1
Get to know the clinic! Research their services and values so you can chat confidently about them during your interview. This shows you're genuinely interested and helps you stand out from the crowd.
✨Tip Number 2
Practice your communication skills! Since you'll be the face of the clinic, being articulate and friendly is key. Try role-playing with a friend or family member to get comfortable with common questions.
✨Tip Number 3
Show off your multitasking prowess! Think of examples from your past experiences where you juggled multiple tasks successfully. This will demonstrate that you can handle the busy environment of the clinic.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Clinic Coordinator/Front of House for High End Clinic in Mayfair
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion shine through in your application! We want to see that you're excited about the role and the opportunity to be the face of our prestigious clinic. A little enthusiasm goes a long way!
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience, especially in fast-paced environments. We love seeing how you've juggled multiple tasks and kept everything running smoothly!
Polish Your Communication Skills: Since strong communication is key for this role, ensure your written application reflects that. Use clear, concise language and check for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Lavender Jones Recruitment
✨Show Off Your Organisational Skills
Since the role requires juggling multiple diaries and appointments, come prepared with examples of how you've successfully managed similar tasks in the past. Think about specific situations where your organisational skills made a difference.
✨Communicate Clearly and Confidently
As the first point of contact for high-net-worth clients, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to rehearse common interview questions with a friend to polish your delivery.
✨Demonstrate Your Attention to Detail
This role demands a keen eye for detail. During the interview, highlight instances where your attention to detail has positively impacted your work. Maybe you caught an error that saved time or improved client satisfaction—share those stories!
✨Embrace the Fast-Paced Environment
The clinic is busy, so show that you thrive in fast-paced settings. Discuss your experience in similar environments and how you handle pressure. Mention any strategies you use to stay calm and efficient when things get hectic.