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- Tasks: Install, maintain, and repair vending machines while building strong customer relationships.
- Company: Join Lavazza Professional, a family-owned leader in innovative coffee solutions.
- Benefits: Competitive salary, commitment to sustainability, and opportunities for personal development.
- Why this job: Be an ambassador for quality coffee and enhance workplace productivity across the UK.
- Qualifications: Customer-focused attitude and strong communication skills are essential.
- Other info: Dynamic role with travel across South East London and a focus on innovation.
The predicted salary is between 30000 - 34000 ÂŁ per year.
Who are we? Lavazza Professional is the Business-to-business (B2B) arm of Lavazza Group; as a brand we have grown over the last 120 years from a small Italian artisanal company to an industrial giant. Throughout our growth, we have remained family owned, and our passion for quality coffee is coupled with a spirit of entrepreneurship, defined by innovation and a sense of responsibility. At Lavazza Professional, our goal is to fuel workplace productivity and wellness, we bring high performance vending technologies to offices and factory floors in over 10,000 businesses across the UK. Partnering with some of the nation’s best loved drinks brands, we make sure choosing the perfect menu couldn’t be easier. With significant investment into research and development, we now offer a wide range of customised vending solutions and our range is ever expanding. As a company, we are proud to announce our “Roadmap to Zero”, our aim is to completely neutralise the Group’s carbon footprint by the end of 2030. With an investment of about €50million in the 2020-2021 period, you can be proud to join a company dedicated to sustainability, innovation, and employee development.
What is the role? We are seeking a field based Field Service Engineer to act as an ambassador for Lavazza Professional to deliver an industry leading service to our customers. Based within a territory, you will be responsible for effectively managing reactive and proactive high quality machine servicing and the installation and decommissioning of machines as required. This position will cover South East London and surrounding locations, you must be located within this area and willing to travel. The successful candidate will be a highly motivated, customer focused individual who seeks to drive value and optimise ways of working, increasing customer engagement and role modelling the Lavazza values.
Key responsibilities will include:
- Installation of our machines at customers’ sites, including the delivery of training and building customer relationships
- Proactively maintaining and repairing our machine base to the defined standards
- Decommissioning machines that require movement and reinstalling when the customer is ready
- Understanding and complying with all Health and Safety regulations
- Being a strong communicator with the confidence to upsell and provide recommendations
- Being able to work remotely with the ability to prioritise based on customer needs
Field Based Vending Technician - South East London in Hampshire employer: LAVAZZA PROFESSIONAL
Contact Detail:
LAVAZZA PROFESSIONAL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Based Vending Technician - South East London in Hampshire
✨Tip Number 1
Get to know Lavazza Professional! Research their values, products, and sustainability goals. This will help you connect with the company during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Field Based Vending Technician role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and technical skills. Think about specific examples from your past work that demonstrate your problem-solving abilities and how you’ve built customer relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Lavazza Professional.
We think you need these skills to ace Field Based Vending Technician - South East London in Hampshire
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Mention any relevant experience or knowledge about the industry, as it shows us you’re genuinely interested in what we do at Lavazza Professional.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Field Based Vending Technician role. Highlight your technical skills and customer service experience, and don’t forget to mention how you align with our values of innovation and sustainability.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use bullet points where possible and avoid jargon. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at LAVAZZA PROFESSIONAL
✨Know Your Machines
Familiarise yourself with the types of vending machines Lavazza Professional uses. Understand their features, common issues, and maintenance requirements. This will show your technical knowledge and enthusiasm for the role.
✨Customer-Centric Mindset
Prepare examples of how you've successfully engaged with customers in previous roles. Highlight your ability to build relationships and provide excellent service, as this is key for a Field Based Vending Technician.
✨Showcase Your Problem-Solving Skills
Think of specific instances where you’ve resolved technical issues or improved processes. Be ready to discuss how you approach troubleshooting and your methods for ensuring customer satisfaction.
✨Emphasise Your Commitment to Sustainability
Since Lavazza is focused on sustainability, be prepared to discuss your views on environmental responsibility. Share any relevant experiences or ideas you have that align with their 'Roadmap to Zero' initiative.
