Field Based Vending Technician in Basingstoke

Field Based Vending Technician in Basingstoke

Basingstoke Full-Time 30000 - 34000 £ / year (est.) No home office possible
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LAVAZZA PROFESSIONAL

At a Glance

  • Tasks: Install, maintain, and repair vending machines while building strong customer relationships.
  • Company: Join Lavazza Professional, a family-owned leader in innovative coffee solutions.
  • Benefits: Competitive salary, commitment to sustainability, and opportunities for personal growth.
  • Other info: Dynamic role with a focus on teamwork and career development.
  • Why this job: Be an ambassador for a brand that values quality, innovation, and environmental responsibility.
  • Qualifications: Customer-focused attitude and willingness to travel within South East London.

The predicted salary is between 30000 - 34000 £ per year.

Who are we?

Lavazza Professional is the Business-to-business (B2B) arm of Lavazza Group; as a brand we have grown over the last 120 years from a small Italian artisanal company to an industrial giant. Throughout our growth, we have remained family owned, and our passion for quality coffee is coupled with a spirit of entrepreneurship, defined by innovation and a sense of responsibility. At Lavazza Professional, our goal is to fuel workplace productivity and wellness, we bring high performance vending technologies to offices and factory floors in over 10,000 businesses across the UK. Partnering with some of the nation's best loved drinks brands, we make sure choosing the perfect menu couldn't be easier. With significant investment into research and development, we now offer a wide range of customised vending solutions and our range is ever expanding. As a company, we are proud to announce our "Roadmap to Zero", our aim is to completely neutralise the Group's carbon footprint by the end of ****. With an investment of about €50 million in the period, you can be proud to join a company dedicated to sustainability, innovation, and employee development.

What is the role?

We are seeking a field based Field Service Engineer to act as an ambassador for Lavazza Professional to deliver an industry leading service to our customers. Based within a territory, you will be responsible for effectively managing reactive and proactive high quality machine servicing and the installation and decommissioning of machines as required. This position will cover South East London and surrounding locations, you must be located within this area and willing to travel. The successful candidate will be a highly motivated, customer focused individual who seeks to drive value and optimise ways of working, increasing customer engagement and role modelling the Lavazza values.

Key responsibilities will include:

  • Installation of our machines at customers' sites, including the delivery of training and building customer relationships
  • Proactively maintaining and repairing our machine base to the defined standards
  • Decommissioning machines that require movement and reinstalling when the customer is ready
  • Understanding and complying with all Health & Safety requirements and regulations
  • Meeting core operational objectives and driving

Field Based Vending Technician in Basingstoke employer: LAVAZZA PROFESSIONAL

Lavazza Professional is an exceptional employer that champions innovation and sustainability while fostering a supportive work culture. With a strong commitment to employee development and a focus on workplace wellness, team members enjoy opportunities for growth and the chance to contribute to meaningful projects, such as our ambitious 'Roadmap to Zero' initiative. Working in South East London, you'll be part of a family-owned company that values quality and customer engagement, making it a rewarding place to build your career.
LAVAZZA PROFESSIONAL

Contact Detail:

LAVAZZA PROFESSIONAL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Based Vending Technician in Basingstoke

✨Tip Number 1

Get to know the company inside out! Research Lavazza Professional's values, products, and their commitment to sustainability. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for the interview by practising common questions related to field service roles. Think about how your skills align with Lavazza's mission to enhance workplace productivity and wellness. Confidence is key!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Lavazza family and ready to contribute to their innovative journey.

We think you need these skills to ace Field Based Vending Technician in Basingstoke

Field Service Engineering
Customer Relationship Management
Machine Installation
Proactive Maintenance
Repair Skills
Decommissioning and Reinstallation
Health & Safety Compliance
Problem-Solving Skills
Time Management
Communication Skills
Technical Knowledge of Vending Machines
Customer Focus
Adaptability
Team Collaboration

Some tips for your application 🫡

Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Mention any relevant experience or knowledge about the industry, as it shows us you’re genuinely interested in what we do at Lavazza Professional.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Field Based Vending Technician role. Highlight your skills and experiences that align with the job description, so we can see how you fit into our team.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This helps us quickly understand your strengths!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at LAVAZZA PROFESSIONAL

✨Know Your Machines

Familiarise yourself with Lavazza's vending machines and their features. Understand the installation, maintenance, and decommissioning processes. This will show your technical knowledge and enthusiasm for the role.

✨Customer Focus is Key

Prepare examples of how you've provided excellent customer service in the past. Think about situations where you’ve built relationships or resolved issues effectively. This will demonstrate your alignment with Lavazza's values.

✨Health & Safety Awareness

Brush up on health and safety regulations relevant to field service roles. Be ready to discuss how you ensure compliance in your work. This shows that you take safety seriously and are prepared for the responsibilities of the job.

✨Show Your Passion for Sustainability

Lavazza is committed to sustainability, so be prepared to discuss your views on environmental responsibility. Share any personal initiatives or experiences that reflect your commitment to sustainability, aligning with the company's 'Roadmap to Zero'.

Field Based Vending Technician in Basingstoke
LAVAZZA PROFESSIONAL
Location: Basingstoke
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