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- Tasks: Install and maintain vending machines across Scotland while building customer relationships.
- Company: Join Lavazza Professional, a leader in sustainable vending solutions.
- Benefits: Enjoy a competitive salary, annual bonus, private healthcare, and company vehicle.
- Why this job: Be an ambassador for Lavazza and make a real impact in the field.
- Qualifications: GCSEs in Maths, English, and Science; technical experience preferred.
- Other info: Dynamic role with travel opportunities and excellent career growth.
The predicted salary is between 30000 - 42000 £ per year.
This role is for a Field Based Technician who will maintain, install and service vending machines. The position covers all of Scotland, so travel and occasional overnight stays may be required. Customer contact is part of the role, but it is not a customer service position.
About Lavazza Professional: Lavazza Professional is the B2B arm of Lavazza Group, supplying high‐performance vending technologies to over 10,000 businesses across the UK. With a commitment to sustainability (the "Roadmap to Zero" aims to neutralise the carbon footprint by 2030) and ongoing investment in R&D, Lavazza offers a wide range of customised vending solutions.
Key responsibilities:
- Install vending machines at customer sites, including delivery of training and building customer relationships.
- Proactively maintain and repair the machine base to defined standards.
- Decommission and reinstall machines when required.
- Understand and comply with all Health & Safety requirements and regulations.
- Meet core operational objectives and drive account profitability.
- Manage customer and business demand in your own territory while working with the team to meet regional KPIs.
- Travel outside your territory to support other areas when required.
- Stay overnight if needed for training, operational or business needs.
- Accurately manage spares to minimise cost and eliminate stock‐outs.
- Own local problems through resolution to maximise customer satisfaction.
- Lead and participate in team meetings and projects at regional and national levels to achieve efficiency gains.
The successful candidate will:
- Have GCSE or equivalent passes in Maths, English, and Science (formal qualification in an electrical or electromechanical field preferred).
- Have experience in a customer‐facing role dealing with issues/complaints effectively.
- Have experience in a technical or mechanical role requiring fault‐finding and repair.
- Be competent at using Microsoft Office applications (Outlook, Excel, Word).
- Be a strong communicator with the confidence to upsell and provide recommendations.
- Be able to work remotely, prioritising tasks with limited supervision.
- Hold a full UK driving licence.
In exchange we will offer you:
- Annual bonus—profit and performance related.
- Pension scheme.
- Private health care.
- Life assurance.
- Health and wellbeing package.
- Company events.
- Company vehicle.
The successful candidate will be required to complete a DBS check. All applicants must be located within the UK.
Field Based Vending Technician - Scotland in London employer: Lavazza Professional UK
Contact Detail:
Lavazza Professional UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Based Vending Technician - Scotland in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Lavazza. You never know who might give you a heads-up about job openings or even refer you directly!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Lavazza's products and their commitment to sustainability. Being able to chat about their 'Roadmap to Zero' will show you're genuinely interested and ready to be an ambassador for the brand.
✨Tip Number 3
Practice your technical skills! Since this role involves installation and maintenance of vending machines, brush up on your fault-finding and repair techniques. Maybe even do a mock installation at home to get comfortable with the process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Lavazza Professional. Don’t forget to highlight your customer-facing experience and technical skills!
We think you need these skills to ace Field Based Vending Technician - Scotland in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical roles and customer-facing positions. We want to see how your skills match the Field Based Vending Technician role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Lavazza Professional and how you can contribute to our mission. Keep it concise but engaging – we love a good story!
Show Off Your Technical Skills: Since this role involves maintenance and installation, make sure to mention any relevant technical qualifications or experiences. If you've got a knack for fault-finding and repair, let us know – we’re all about those skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the team at Lavazza Professional!
How to prepare for a job interview at Lavazza Professional UK
✨Know Your Tech
Make sure you brush up on your technical knowledge related to vending machines. Understand the common issues that can arise and how to fix them. This will not only show your expertise but also your enthusiasm for the role.
✨Showcase Your Customer Skills
Even though this isn't a customer service position, you'll still be interacting with clients. Prepare examples of how you've effectively dealt with customer issues in the past. Highlight your ability to build relationships and communicate clearly.
✨Plan Your Travel Strategy
Since the role involves travel across Scotland, think about how you would manage your time and logistics. Be ready to discuss your approach to planning routes and handling overnight stays, as this shows you're organised and proactive.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss specific instances where you've had to troubleshoot or resolve technical problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
