Regional Sales Manager- New England/Connecticut

Join to apply for the Regional Sales Manager- New England/Connecticut role at Lavazza Group.

About The Group

From a small store in Turin to a large, internationally recognized group: we are present in 90 countries around the world, with over 4,000 employees and 30 companies, managed directly and indirectly by the Luigi Lavazza Spa parent company, which distributes and markets our products and coffee machines. In addition to Lavazza, the following brands are also part of our Group: Carte Noire, Merrild, Kicking Horse, Eraclea, and Whittington tea.

Joining Lavazza means doing business with passion, knowing that the impact of our work goes beyond the quality of the production chain. We are a big family and are constantly looking for new talents who share our values and can enrich our team. We combine competitiveness with social and environmental responsibility as we create superior quality products available for consumption both at home and out of home, distributed through all channels: Retail, Foodservice, Office Coffee Service (OCS), and Vending. Our strong, diversified presence enables us to offer consumers and clients perfectly suited solutions for any occasion and time of day.

Overview

At Lavazza North America, the Regional Sales Manager is responsible for sales activities managed through Direct and Distribution Partners in the designated territory for the Foodservice channel. This position focuses on the New England and Connecticut markets, aiming to grow the business to meet budgeted goals and manage current customers.

Responsibilities

• Manage all distributor and direct customer activities in the designated geography, including sales, equipment investment, and service.
• Ensure all distributor and direct customer A/R are within company guidelines and monitor performance against targets.
• Utilize knowledge of the geography, relationships with key contacts, and business insight tools to access potential new customers and business opportunities.
• Develop the business in line with sales targets and increased profitability by managing the activation of new potential clients according to Lavazza\’s policies and standards.
• Support activities on key clients to increase their value, such as ensuring contractual volume compliance and facilitating contract renewals.
• Track budgets for activation by account to ensure maximum visibility and effectiveness at POS.
• Review results regularly with the Senior RSM to confirm execution and results.
• Update sales activities and opportunities in the CRM daily.

Professional Qualifications

• Four-year college degree from an accredited institution, preferably in Business or Marketing Management.
• Minimum of 2 years experience in Foodservice sales, with coffee experience a plus.
• Experience in account and distributor management.
• CRM knowledge required; Salesforce preferred.
• Excellent interpersonal skills, high integrity, and relationship management abilities.
• Highly motivated, self-directed, and results-oriented.

Travel Requirements

• Up to 80% travel within the local territory, occasional overnight travel.

Benefits/Perks

• Competitive Medical, Vision, Dental Benefits
• 401K Package
• Employee Assistance Program
• Onsite Cafeteria and Gym (West Chester location)
• Barista certification opportunity
• Monthly Lunches provided by Lavazza
• Tuition Reimbursement
• Performance Development Plans
• Employee Discounts
• Flexible business casual dress code
• Free coffee, anytime!

Lavazza is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind and provide equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic information, veteran status, or any other protected characteristic.

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