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For Companies At a Glance
- Tasks: Carry out repairs and maintenance to ensure customer satisfaction across the East Midlands.
- Company: Join a values-driven organisation committed to integrity, diversity, and excellence.
- Benefits: Enjoy 23 days annual leave, health cash plan, and extensive training opportunities.
- Why this job: Make a real difference in people's homes while developing your skills in a supportive team.
- Qualifications: GCSEs in Maths and English, with experience in maintenance and teamwork.
- Other info: Mobile working with travel, offering great career growth and job security.
The predicted salary is between 26300 - 35000 £ per year.
Salary: £29,327 per annum
Hours of Work: 37 hours per week, working Monday – Thursday, and Friday
Location: Mobile Working, with travel across the East Midlands (North team located in and around Ilkeston, Long Eaton and the surrounding areas)
The role:
We have an exciting opportunity for x6 General Maintenance Operatives to join our Internal Maintenance Service (IMS) Planned Works department. You will be responsible for carrying out repairs and maintenance functions as required by emh homes to the highest possible standard to our customers, and you may be required to work in other teams across the IMS during your employment with emh.
The Ideal Candidate Requires The Below:
- Our priority is our customers, and you must demonstrate your commitment to delivering an excellent service for our customers.
- Have broad experience working on day to day maintenance in occupied and unoccupied properties, including being multi-skilled in other trades relevant to day to day and void housing repairs.
- You should have a team working ethos as this team works closely together to ensure they deliver their schedule of works.
- The ideal candidate will be educated to GCSE or equivalent level in Maths and English.
- The ability to travel is essential as you will travel to our customers' homes situated across the East Midlands.
- It is essential you are competent in using digital and ICT skills including use of: internet, email/Outlook calendar, mobile phone/tablet computer, MS Word, & Digital Safety.
Our Values:
Our values are important to us at emh and we’re looking for a manager who can live our values, and help embed them into the services we deliver. Our values are: Integrity, Diversity, Openness, Accountability, Clarity and Excellence.
Company Benefits:
- 23 days annual leave (excluding statutory days), increasing with length of service
- A wide range of training and development opportunities (we are an Investors in People accredited organisation)
- Social Housing Pension Scheme (your contributions are matched by emh up to 8%)
- Health Cash Plan and Enhanced Employee Assistance Program (Provided by BHSF)
- Company Sick Pay (increasing with length of service to six month’s full pay, six month’s half pay).
How To Apply:
Please apply with an up-to-date CV detailing how you meet the requirements of the person specification. Please note that we reserve the right to close this vacancy early if we receive sufficient applications for this role. Therefore, if you are interested, please submit your application as early as possible. We ask all candidates to evidence their right to work status during the recruitment process.
General Maintenance Operative in Ilkeston employer: Laurie McClave artist
Contact Detail:
Laurie McClave artist Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Maintenance Operative in Ilkeston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on emh homes. Understand their values and what they stand for. This will help you show that you're not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in maintenance and customer service align with what emh is looking for. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your skills! Bring along examples of your previous work or any relevant certifications. If you've got experience in multiple trades, highlight that! It’s all about proving you can deliver the high standards emh expects.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace General Maintenance Operative in Ilkeston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the General Maintenance Operative role. Highlight your relevant experience in maintenance and any multi-skilled trades you possess. We want to see how your skills match what we're looking for!
Showcase Your Customer Focus: Since our priority is our customers, it's crucial to demonstrate your commitment to excellent service. Include examples of how you've gone above and beyond for customers in previous roles. This will help us see your dedication!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate clarity, and it helps us understand your qualifications better!
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get your CV in as soon as possible through our website. We can’t wait to hear from you!
How to prepare for a job interview at Laurie McClave artist
✨Know Your Stuff
Make sure you brush up on your maintenance skills and knowledge. Be ready to discuss your experience with both occupied and unoccupied properties, and highlight any multi-skilled trades you possess. This will show that you’re not just a one-trick pony!
✨Customer Service is Key
Since the role focuses heavily on customer satisfaction, prepare examples of how you've delivered excellent service in the past. Think about times when you went above and beyond for a customer or resolved a tricky situation effectively.
✨Team Player Vibes
This job requires a strong team ethos, so be prepared to talk about your experiences working in a team. Share specific instances where you collaborated with others to achieve a common goal, and how you contributed to a positive team environment.
✨Tech Savvy is a Must
Familiarise yourself with the digital tools mentioned in the job description. Be ready to discuss how you’ve used technology in your previous roles, whether it’s managing schedules via Outlook or using mobile devices for communication. This will show you’re up to speed with the necessary ICT skills.
