At a Glance
- Tasks: Drive B2B sales in the hotel sector and build strong client relationships.
- Company: Join a wellness-focused brand committed to natural living and community connection.
- Benefits: Competitive salary, commission on new clients, and flexible working options.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make an impact in the wellness industry while growing your sales career.
- Qualifications: 2+ years of B2B sales experience, preferably in hospitality or luxury goods.
The predicted salary is between 26000 - 35000 £ per year.
Laura Thomas Co is a wellness-focused brand rooted in natural living and offering plant‑based products, clean beauty, and a deep commitment to well‑being. We pride ourselves on our authentic voice, quality products, and strong connection with our community, including our valued business partners in the hospitality sector.
Opportunity
We are seeking a highly driven and relational Business Sales + Client Solutions Assistant to help with our B2B efforts within the hotel and accommodation sector. This is a crucial, high‑impact role for an individual with proven experience in end‑to‑end B2B sales. From prospecting and closing new deals to providing exceptional post‑sale client management, you will be the face of Laura Thomas Co to our hotel partners, responsible for driving significant new revenue growth while nurturing and expanding our existing client relationships, ensuring they are not just satisfied, but genuinely supported and partnered with.
Key Responsibilities
- Business Development & Sales Growth
- Lead Generation & Prospecting: Proactively identify, research, and target new luxury, boutique, and wellness‑aligned hotel partners who align with the Laura Thomas Co brand ethos using the Sales Playbook.
- Sales Cycle Management: Own the full B2B sales cycle, from initial outreach and qualification through product presentation, negotiation, and closing of new contracts for wholesale and bespoke amenity supply.
- Strategic Pitches: Develop and deliver compelling sales presentations and proposals tailored to the specific needs and branding of prospective hotel clients.
- Target Achievement: Meet and exceed ambitious monthly and quarterly sales targets for new client acquisition and overall B2B revenue.
- Contract Negotiation: Manage contract terms and pricing discussions, ensuring mutually beneficial agreements are established and upheld.
- Client Relationship Management & Solutions
- Key Account Ownership: Act as the primary point of contact for an existing portfolio of key hotel clients, maintaining strong, long‑term relationships built on trust and excellent service.
- Client Solutions: Deeply understand client needs to develop tailored product solutions (e.g., specific ranges, tailored gifting packages) that enhance the guest experience and drive client loyalty.
- Account Growth: Proactively identify and execute opportunities for upselling and cross‑selling within existing client accounts, increasing their overall order value and product penetration.
- Operational Liaison: Coordinate seamlessly with internal production teams to ensure all client orders, from initial product setup to recurring fulfillment, are delivered on time and to the highest standard.
- Performance Review: Conduct regular check‑ins and performance reviews with key clients to assess satisfaction, gather feedback, and plan for future collaborations.
- Sales Strategy & Reporting
- Market Insight: Keep a pulse on the hospitality and wellness amenity market, identifying trends and competitor activities to inform our B2B strategy.
- CRM Management (ProspectCRM): Maintain meticulous and up‑to‑date records of all sales activities, client communication, pipeline stages, and account forecasting within the CRM system.
- Reporting: Provide weekly and monthly reports on sales pipeline health, revenue forecasts, client retention rates, and account growth metrics.
- Marketing Collaboration: Work closely with the marketing team on B2B‑specific campaigns, including the monthly B2B newsletter, to support lead nurturing and relationship management.
Skills & Experience
- Minimum of 2 years of demonstrable B2B sales experience, with a proven track record of meeting and exceeding sales targets.
- Significant experience selling into the hotel, hospitality, or luxury goods sector is highly desirable.
- Proven ability to manage and grow a portfolio of key client accounts, acting as a true business partner.
- Exceptional skills in negotiation, presentation, and closing complex B2B deals.
- Strong strategic and analytical capability, able to manage a pipeline, forecast accurately, and develop effective sales plans.
- Hands‑on experience with CRM systems, ideally ProspectCRM, for pipeline management and reporting.
- Outstanding written and verbal communication skills; professional, articulate, and persuasive.
- Highly proactive, results‑oriented, and self‑motivated with the ability to manage a varied workload and prioritise effectively.
- A genuine interest in natural living, plant‑based products, and wellness is essential, enabling you to authentically represent the brand to high‑end clients.
Compensation
Base Salary: £26 – 35 K depending on experience.
New Client Commission: A percentage of the gross margin for securing a new hotel account’s initial order.
Location: Office based at The Cart Shed, Kilduff Farm, North Berwick, EH39 5BD. Flexi working is considered; a minimum of 3‑4 days in the office required.
Application
Please submit your CV and a cover letter to info@laura-thomas.com outlining your relevant experience, detailing your track record in B2B sales, and explaining why you are a great fit for Laura Thomas Co and this specific role. We look forward to hearing from you!
Closing: Friday 31st October 2025.
Business Sales + Client Solutions employer: Laura Thomas Co.
At Laura Thomas Co, we foster a vibrant and supportive work culture that prioritises wellness and personal growth, making us an exceptional employer for those passionate about natural living and plant-based products. Our team enjoys flexible working arrangements, competitive salaries, and the opportunity to make a meaningful impact in the hospitality sector while building strong relationships with our clients. With a commitment to employee development and a collaborative environment, we empower our staff to thrive both professionally and personally in the beautiful setting of Athelstaneford, Scotland.
StudySmarter Expert Advice🤫
We think this is how you could land Business Sales + Client Solutions
✨Tip Number 1
Get to know the company inside out! Research Laura Thomas Co, their products, and their values. This way, when you chat with them, you can show off your knowledge and passion for their brand.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it could give you an edge in your application!
✨Tip Number 3
Practice your pitch! Prepare a short, engaging introduction about yourself and your experience in B2B sales. Make sure to highlight how you can help Laura Thomas Co grow their client relationships and revenue.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Business Sales + Client Solutions
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Business Sales + Client Solutions role. Highlight your B2B sales achievements and any relevant experience in the hospitality sector to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about natural living and wellness, and how your background makes you a perfect fit for Laura Thomas Co. Be genuine and let your personality come through!
Showcase Your Sales Success:When detailing your experience, focus on specific examples of how you've met or exceeded sales targets. We love numbers, so if you can quantify your success, do it! It helps us see the impact you've made in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Laura Thomas Co.
✨Know Your Product Inside Out
Before the interview, make sure you’re well-versed in Laura Thomas Co's product range and brand ethos. Familiarise yourself with their plant-based offerings and wellness focus, as this will help you connect authentically with the interviewers and demonstrate your genuine interest in the role.
✨Prepare for B2B Sales Scenarios
Since this role is all about B2B sales, think of specific examples from your past experience where you successfully closed deals or managed client relationships. Be ready to discuss your approach to lead generation, negotiation, and how you’ve exceeded sales targets in previous roles.
✨Showcase Your Client Management Skills
Highlight your ability to nurture and grow client relationships. Prepare to discuss how you've tailored solutions to meet client needs and how you’ve maintained long-term partnerships. This will show that you understand the importance of client satisfaction and loyalty in a B2B context.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s future plans in the hospitality sector or how they measure success in client relationships. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
