At a Glance
- Tasks: Define and build B2B service models, partner APIs, and operational reporting.
- Company: Laundryheap, a global laundry service innovating the way we handle laundry.
- Benefits: Competitive salary, remote work, and ownership of impactful projects.
- Other info: Dynamic remote work environment with opportunities for personal growth.
- Why this job: Join us to shape the future of B2B services in a fast-growing company.
- Qualifications: 5+ years in product management or analysis with tech-powered products.
The predicted salary is between 29700 - 36300 £ per year.
Laundryheap picks up dirty laundry and drops off clean laundry, usually within 24 hours, in 18+ cities across Europe, Asia, and North America.
Simple promise, surprisingly hard to deliver at scale - which is exactly the kind of problem we like.
We're a team of 200+, scattered across the globe, trying to make "doing laundry" disappear from people's to-do lists entirely.
Alongside our consumer business, we're building out a B2B vertical - contracted enterprise clients and platform partnerships - and it's still early: a lot of what exists today is manual and stitched together, and we're now building the product infrastructure to let it scale properly.
That's the job - turn B2B from a set of manual patches into a product with the infrastructure to grow on.
- What you'll actually do
- Help define the B2B service models for client needs that fall outside what core Laundryheap already offers, then build the product that actually supports each model in practice.
- Build a partner API and order management capability for service-provider and platform partners, designed to be reusable so onboarding the next partner doesn't mean rebuilding the integration.
- Support B2B operational reporting - visibility into performance across customers, facilities, and logistics that ops can act on before an SLA slips.
- How we'll know you're doing this well
The north star is B2B revenue growth, but day to day you'll be judged on the things that get us there: successful partner integrations, order error rates, and how fast enterprise accounts move off manual workarounds and onto real product.
- You're a good fit if
- You've spent 5+ years as a PM, analyst, or similar on tech-powered products - not just shipping features, but discovering and validating what to build, then measuring the impact so you know it works.
- You're comfortable pulling your own insights from data: SQL, Big Query, Claude.
- You can take a genuinely messy problem with no clean answer and write a clear, data-backed argument for what to do about it.
- You work well with engineers, designers, AI and commercial/ops leadership without needing anyone to referee - this role sits between Product, Operations, and the B2B commercial team daily.
- You've picked up new areas of a business before without waiting for a manual.
- Bonus: you've worked on a delivery app before. Not required, just a shortcut.
- This probably isn't for you if
- You want a fully-scoped roadmap handed to you on day one, pressed and folded.
Most of B2B product is currently unbuilt - a lot of this role is figuring out what the roadmap should even be.
- What you get
- Real ownership and one of the first dedicated product hires on a vertical the company is investing in scaling significantly.
- Direct influence on metrics that matter: B2B revenue, contract renewal rate, partner integration success.
- A seat on a multi-market consumer and B2B business spanning Europe and beyond.
- Above-average pay for the Slovenian market, scoped to experience.
- Whatever equipment the job needs.
- How we work
- Remote, Occasional in-person time in Ljubljana - we like faces (and beers), not just Slack avatars.
- Working hours: Monday-Friday, 9-5pm Ljubljana time.
- 6-month trial period.
- #J-18808-Ljbffr
Product Manager - B2B in London employer: Laundryheap
Laundryheap is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a meaningful impact in the tech-driven laundry services industry. Located in London, employees benefit from a collaborative environment that encourages professional growth through hands-on training and cross-departmental collaboration, ensuring that every team member can thrive and develop their skills. With a commitment to quality and operational excellence, Laundryheap offers a unique opportunity to be part of a forward-thinking company that values its people and their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - B2B in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Laundryheap!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Laundryheap would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Laundryheap through your school's career services!
We think you need these skills to ace Product Manager - B2B in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager - B2B, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager - B2B position at Laundryheap. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Laundryheap
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
