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- Tasks: Maintain and repair commercial laundry equipment while providing top-notch customer service.
- Company: Join Laundry365, a leading supplier in the commercial laundry industry.
- Benefits: Enjoy competitive pay, commission, company vehicle, healthcare, and flexible hours.
- Why this job: Make a real impact by solving problems and ensuring customer satisfaction.
- Qualifications: Must be Gas Safe registered with skills in maintenance and repair.
- Other info: Dynamic role with travel opportunities and potential for overtime.
The predicted salary is between 30000 - 42000 £ per year.
Laundry365 is a leading UK supplier of commercial & industrial laundry equipment, commercial dishwashers and sluice room equipment. Our success is built on unparalleled customer focus, competitive pricing, and rapid delivery of award-winning equipment across England, Scotland, and Wales, supported by a dedicated service network and experienced after-sales support staff.
Why Choose Laundry365?
- Competitive rates of pay
- Sales Commission
- Specialist Tools & Workwear Provided
- Pension
- Company Vehicle
- Company Phone
- Overtime Potential
- Private Healthcare
- Sick Pay
Role Overview:
As a Field Technician at Laundry365, you’ll be responsible for the maintenance and repair of commercial & industrial laundry equipment, commercial dishwashers and sluice room equipment. This role requires a Gas Safe registered technician capable of working independently, traveling to various client sites, and communicating effectively with customers. The role will also involve carrying out small installations and assisting with larger installations as and when required. Administrative tasks and accurate record-keeping are also essential.
Key Responsibilities:
- Perform Routine Maintenance: Conduct regular maintenance to optimize performance and equipment longevity.
- Troubleshoot and Repair: Efficiently diagnose and repair mechanical and electrical issues.
- Maintain Certification: Keep active Gas Safe registration and adhere to all gas appliance safety protocols.
- Handle Gas Appliances Safely: Install, maintain, and repair in accordance with Gas Safe guidelines.
- Effective Communication: Understand customer needs, explain work performed, and provide clear operational instructions.
- Deliver Quality Service: Ensure customer satisfaction through professional and timely interactions.
- Travel Willingness: Be prepared to travel to various client sites, sometimes at short notice, for small installations, maintenance, and repairs.
- Efficient Time Management: Maximise productivity by managing travel schedules effectively.
- Autonomous Operation: Work independently, making on-the-job decisions and taking initiative to resolve issues.
- Problem Solving: Apply critical thinking to troubleshoot and efficiently resolve equipment problems.
Qualifications and Skills:
- Gas Safe Registered: Must be Gas Safe Registered. Can be in any category, further training will be supplied.
- Maintenance and Repair Expertise: Skilled in both mechanical and electrical maintenance and repair.
- Communication: Excellent verbal and written communication skills for explaining technical information to customers.
- Customer Service Orientation: Focus on meeting customer needs and ensuring satisfaction.
- Administrative Proficiency: Competent in record-keeping, reporting, and inventory management.
- Initiative: Ability to take initiative, solve problems, and make decisions independently.
- Flexibility: Willingness to travel and adapt to changing schedules and job requirements.
- Dependability: Reliable, punctual, with a strong work ethic and commitment to quality.
Working Conditions:
- Travel Requirements: Regular travel to client sites. A valid driver’s license is required.
- Physical Demands: Involves lifting equipment, standing for extended periods, and working in various conditions.
- Work Hours: Flexible hours, including potential overtime, to accommodate customer needs and emergencies.
Ready to make a difference with Laundry365? Apply now and join a team that values excellence, customer focus, and innovation in the commercial laundry industry.
Field Technician employer: Laundry 365
Contact Detail:
Laundry 365 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Technician
✨Tip Number 1
Get to know the company inside out! Research Laundry365, their products, and their customer service approach. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you the lowdown on the company culture and maybe even put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to field technician roles. Think about how your skills match the job description and be ready to share specific examples of your past work.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Field Technician
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Gas Safe registration and any relevant maintenance and repair expertise in your application. We want to see how your skills align with what we need for the Field Technician role!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the specific responsibilities and qualifications mentioned in the job description. This shows us you’re genuinely interested in the position at Laundry365.
Communicate Clearly: Since effective communication is key in this role, ensure your written application is clear and concise. Use straightforward language to explain your experience and how it relates to customer service and technical tasks.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Field Technician position. Plus, it’s super easy!
How to prepare for a job interview at Laundry 365
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around commercial and industrial laundry equipment. Be ready to discuss your experience with maintenance and repair, as well as any specific Gas Safe regulations that apply.
✨Show Off Your Communication Skills
Since effective communication is key in this role, practice explaining complex technical concepts in simple terms. Think of examples where you've successfully communicated with customers or colleagues to resolve issues.
✨Demonstrate Problem-Solving Ability
Prepare to share specific instances where you've diagnosed and repaired mechanical or electrical issues. Highlight your critical thinking skills and how you approach troubleshooting in a methodical way.
✨Be Ready for the Travel Talk
As this role involves regular travel, be prepared to discuss your flexibility and willingness to adapt to changing schedules. Share any previous experiences where you've managed travel effectively while maintaining productivity.
