At a Glance
- Tasks: Engage with customers, provide information, and build positive relationships.
- Company: Launchone80 Partners, a growing team in London with a friendly culture.
- Benefits: Full training, competitive salary, performance incentives, and career progression.
- Other info: Great opportunities for networking, events, and travel.
- Why this job: No experience needed; develop valuable skills while working with well-known brands.
- Qualifications: Confident, friendly, and motivated individuals who enjoy teamwork.
The predicted salary is between 28350 - 34650 £ per year.
Full-time | Monday–Friday | No Experience Required | Full Training Provided
Launchone80 Partners is expanding its London team, and we're looking for friendly, motivated people to join us in a customer-facing Customer Service Representative role.
This is a great opportunity for someone who enjoys working with people and wants to develop their communication, customer service and professional skills.
Full training is provided, so previous experience isn't essential.
The role involves representing established brands, speaking directly with customers and helping them understand the products and services available to them.
You'll receive ongoing coaching and support while developing valuable customer service and sales skills.
The role will involve
- Speaking with customers in a friendly and professional manner
- Representing well-known client brands
- Providing information and answering customer questions
- Understanding customer needs and helping them find suitable solutions
- Building positive customer relationships
- Supporting customer acquisition and sales activity
- Working towards individual and team targets
- Taking part in regular training and development sessions
What we're looking for
We're open to candidates from a variety of backgrounds.
You may have experience in customer service, retail, hospitality, sales, events or another people-facing environment, but this isn't essential.
We're looking for people who are
- Confident speaking with customers
- Friendly, professional and reliable
- Positive and willing to learn
- Comfortable working as part of a team
- Motivated and interested in developing their career
What you'll receive
- Full training provided
- Monday–Friday working environment
- Base salary plus performance incentives
- Ongoing coaching and support
- Opportunities for career progression
- Team development and networking opportunities
- Opportunities to attend events and travel
- Career progression
For the right person, this role can provide a pathway into sales, business development, team leadership and management.
As you develop your skills and demonstrate consistent performance, you'll have the opportunity to take on additional responsibility.
If you're looking for a customer service opportunity where you can learn new skills, work with people and build towards a longer-term career, we'd like to hear from you.
Apply now to join Launchone80 Partners.
Customer Service Representative- full training provided in London employer: Launchone80 partners Careers
Launchone80 Partners is an excellent employer for those seeking a rewarding career in customer service within the vibrant city of London. With full training provided and a supportive work culture, employees can develop their communication and professional skills while enjoying a Monday to Friday schedule. The company offers ongoing coaching, performance incentives, and clear pathways for career progression, making it an ideal place for motivated individuals looking to grow in a dynamic environment.
Contact Details:
Launchone80 partners Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Representative- full training provided in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Launchone80 partners Careers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Launchone80 partners Careers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Service Representative- full training provided in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Launchone80 partners Careers:Your cover letter is your chance to shine! Tell us why you want to work at Launchone80 partners Careers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Launchone80 partners Careers!
How to prepare for a job interview at Launchone80 partners Careers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
