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- Tasks: Shape customer understanding of business impact through data-driven storytelling and strategic insights.
- Company: Join LaunchDarkly, a leader in modern software delivery with a collaborative culture.
- Benefits: Competitive salary, stock options, health benefits, and a focus on mental well-being.
- Why this job: Make a real difference by connecting technology to tangible business outcomes.
- Qualifications: 8+ years in consulting or tech, with strong skills in ROI modelling and executive presentations.
- Other info: Be part of a diverse team that values collaboration and innovation.
The predicted salary is between 60000 - 84000 £ per year.
As a Business Value Consultant (BVC) at LaunchDarkly, you will help shape how customers, prospects, and our internal teams understand—and realize—the business impact of the LaunchDarkly platform. This role sits at the intersection of strategy, technology, data, and storytelling, enabling customers to connect the power of modern feature management, experimentation, observability, and AI configuration to quantifiable business outcomes.
You will partner deeply with Sales, Solutions Engineering, Product, and Customer Success to create compelling, insight-driven value narratives that illustrate how LaunchDarkly improves revenue, reduces costs / saves time and mitigates risk for organizations. You will also play a critical role in infusing value selling into the fabric of our GTM motion, enabling customer-facing teams with tools, frameworks, and stories that elevate LaunchDarkly from a feature set to a strategic platform.
Finally, you will leverage customer data—including releases, flag evaluations, experimentation results, and platform usage patterns—to hypothesize, validate, and articulate realized business value. This means not only helping customers forecast impact, but helping them prove it.
Responsibilities:- Lead executive-level engagements (virtual or on-site) to assess software release, experimentation, and AI-driven processes and identify high-impact opportunities for value creation.
- Drive gap analyses that map across LaunchDarkly's platform to measurable business outcomes that can be quantified.
- Deliver compelling, data-backed value narratives that tie platform capabilities to P&L drivers such as cost efficiency, uptime, delivery velocity, conversion uplift, and AI productivity.
- Present strategic recommendations to C-suite and senior stakeholders with clarity, authority, and insight.
- Own the creation of advanced ROI models, financial frameworks, and benchmarks that quantify the impact of adopting LaunchDarkly.
- Use platform data (flag evaluations, release frequency, experimentation insights, kill switch events) to form value hypotheses and validate realized outcomes with customers.
- Partner with Customer Success to ensure customers measure, understand, and articulate the business value driven by LaunchDarkly post-adoption.
- Lead value-selling enablement for Sales, SE, Marketing, and CS - building scalable playbooks, narratives, discovery frameworks, and customer-facing materials.
- Coach GTM teams to lead with business outcomes and align LaunchDarkly to strategic industry themes such as AI adoption, product velocity, digital modernization and operational resilience.
- Influence Product and Product Marketing to ensure the value narrative evolves with new capabilities across the platform.
- Shape and elevate LaunchDarkly's Business Value Consulting methodology, tools, and value realization processes.
- Define and refine how LaunchDarkly positions its platform to CIO, CTO, CPO, and CFO audiences across industries.
- Provide thought leadership on the role of AI in modern software delivery and how organizations can integrate AI into engineering workflows, experimentation strategies, and decision-making.
- Typically requires a minimum of 8 years of related experience.
- Deep understanding of the Software Development Lifecycle (SDLC) and modern engineering practices; strong familiarity with DevOps, experimentation or AI-driven development.
- Experience presenting to executive audiences (VP+), with the ability to translate technical concepts into business value and financial outcomes.
- Expertise in building ROI or business case models, including identifying KPIs and quantifying economic impact.
- Proven experience facilitating discovery sessions with diverse stakeholders including engineering leads, product owners, SREs, DevOps and business executives.
- Ability to craft compelling value stories grounded in customer outcomes, industry trends, and P&L impact.
- Strong communication skills with the ability to tailor messaging to highly technical and non-technical audiences.
- Demonstrated ability to conduct operational assessments of engineering or product delivery processes.
- Experience selling or consulting on platform solutions (not just tools), particularly those involving data, observability, experimentation, feature management, or AI capabilities.
- Familiarity with building or enabling value selling programs within a GTM organization.
- A background in management consulting, strategy, financial analysis, or value engineering.
Target pay ranges based on Geographic Zones for Level 4:
- Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $214,000 - $295,000
- Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,000 - $265,000
- Zone 3: All other US locations - $182,000 - 251,000
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
At LaunchDarkly, we believe in the power of teams. We’re building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Business Value Consultant in London employer: LaunchDarkly
Contact Detail:
LaunchDarkly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Value Consultant in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you can add value, especially in areas like AI and feature management.
✨Tip Number 3
Practice your storytelling skills. Be ready to share compelling narratives about your past experiences and how they relate to the business impact you can create.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Business Value Consultant in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Value Consultant role. Highlight your experience with ROI models and storytelling, as these are key to showing how you can help customers realise the value of LaunchDarkly.
Showcase Your Data Skills: Since this role involves a lot of data analysis, don’t forget to mention any relevant experience you have with data-driven decision making. We want to see how you’ve used data to drive business outcomes in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to explain your past experiences and how they relate to the responsibilities of the BVC role. We appreciate clarity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining the LaunchDarkly team!
How to prepare for a job interview at LaunchDarkly
✨Know Your Value Narratives
Before the interview, dive deep into how LaunchDarkly's platform creates measurable business outcomes. Be ready to discuss specific examples of how you've helped clients realise value through data-driven insights and ROI models.
✨Master the Art of Storytelling
As a Business Value Consultant, storytelling is key. Prepare to articulate complex technical concepts in a way that resonates with non-technical stakeholders. Practice weaving narratives that connect platform capabilities to real-world business impacts.
✨Engage with Executive Presence
You’ll be presenting to C-suite executives, so it’s crucial to exude confidence and clarity. Rehearse your delivery, focusing on how to present strategic recommendations with authority. Use data to back up your claims and anticipate questions they might have.
✨Collaborate and Connect
Highlight your experience working cross-functionally with teams like Sales, Product, and Customer Success. Be prepared to discuss how you’ve enabled others to sell value effectively and how you can contribute to LaunchDarkly's GTM strategy.
