At a Glance
- Tasks: Engage with potential customers and convert interest into sales-ready meetings.
- Company: Join LaunchDarkly, a leader in modern software delivery.
- Benefits: Hybrid work model, competitive salary, and a supportive team culture.
- Other info: Dynamic environment with opportunities for growth and collaboration.
- Why this job: Be the first point of contact and make a real impact on customer engagement.
- Qualifications: 1+ year in B2B SaaS sales, strong communication skills, and a proactive mindset.
Inbound Sales Development Representative, EMEA
London, England, United Kingdom
About the Job:
LaunchDarkly is looking for an experienced, self-directed Sales Development Representative to own the first stage of engagement across EMEA. You will manage and qualify inbound leads, event MQLs, and accounts showing meaningful engagement through our account-based programs.
This is not a purely reactive lead-response role. You will combine fast, consultative follow-up with thoughtful, proactive outreach to turn customer interest and buying signals into qualified meetings and pipeline.
Responsibilities:
- Act as the first point of contact for prospective customers across EMEA, creating a fast, thoughtful, and credible first impression.
- Respond rapidly to high-intent inbound inquiries, including demo requests, pricing requests, trials, contact forms, and other hand-raisers.
- Own follow-up for event leads, adapting outreach based on the person, account, and engagement history.
- Research and proactively engage targeted accounts that show meaningful engagement
- Convert qualified interest into sales-ready meetings and opportunities for Account Executives.
- Execute coordinated outreach across phone, email, LinkedIn, and other approved channels.
- Maintain complete, accurate, and timely activity, qualification notes, and account context in Salesforce.
- Partner closely with EMEA Account Executives and with Marketing, Revenue Operations, and the global SDR organization to improve lead quality, routing, messaging, and conversion.
- Share patterns and feedback from prospects so the broader team can improve campaigns, events, content, and the customer journey.
Qualifications:
- At least 1 year of successful SDR or BDR experience in B2B SaaS or a similar environment.
- A demonstrated record of setting goals, taking ownership, and delivering measurable results.
- Experience communicating with customers, prospects, or other external audiences.
- Strong judgment and the ability to operate independently.
- Excellent written and verbal English, with the confidence to engage senior and technical stakeholders.
Please note this role is a Hybrid position, requiring a minimum of 3 days in our London Office.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
- Improving the velocity and stability of software releases, without the fear of end customer outages
- Delivering targeted experiences by easily personalizing features to customer cohorts
- Maximizing the business impact of every feature through the ability to experiment and optimize
- Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
- Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
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Inbound Sales Development Representative, EMEA London, England, United Kingdom employer: LaunchDarkly Group
LaunchDarkly is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for an Inbound Sales Development Representative to thrive. With a strong emphasis on employee growth and development, team members are encouraged to take ownership of their roles while benefiting from a supportive environment that values diversity and innovation. Located in London, this hybrid position offers the unique advantage of engaging with a dynamic market while being part of a forward-thinking company that empowers its employees to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Inbound Sales Development Representative, EMEA London, England, United Kingdom
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Inbound Sales Development Representative, EMEA London, England, United Kingdom at LaunchDarkly Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including LaunchDarkly Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Inbound Sales Development Representative, EMEA London, England, United Kingdom. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Inbound Sales Development Representative, EMEA London, England, United Kingdom
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for LaunchDarkly Group:When writing your cover letter, make sure to tailor your message specifically for LaunchDarkly Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at LaunchDarkly Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show LaunchDarkly Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show LaunchDarkly Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with LaunchDarkly Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
