LaunchDarkly is seeking a Customer Success Manager to be the post‑sales anchor for our customers, guiding new and expanding users toward successful implementation and sustained value. You will balance customer outcomes with strong DevOps awareness and a proactive sales mindset.
The role emphasizes onboarding, risk management, technical guidance, and expansion opportunities within a commercially focused CS organization.
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EMEA Senior Customer Success Strategist employer: LaunchDarkly Group
LaunchDarkly is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for those looking to thrive in a fast-paced sales environment. With a strong emphasis on employee growth and collaboration, team members are encouraged to take initiative and develop their skills while making a meaningful impact in the mid-market software sector. Located in London, employees benefit from a vibrant city atmosphere, diverse opportunities, and the chance to be part of a rapidly growing company that values innovation and teamwork.