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- Tasks: Manage sales accounts and provide top-notch customer service in a dynamic team.
- Company: Join a leading engineering company based in Southampton with a friendly atmosphere.
- Benefits: Enjoy hybrid working, private health care, gym membership, and a generous pension scheme.
- Why this job: Be part of a vibrant culture while making an impact in the Asia market.
- Qualifications: Sales experience in technical roles is preferred; fluency in Mandarin is a plus.
- Other info: Opportunity for international travel and participation in trade shows.
The predicted salary is between 30000 - 42000 £ per year.
Sales Account Manager We currently have an excellent opportunity for a Sales Account Manager to join a friendly and busy sales team for a leading engineering company based in Southampton. Introduction The Sales Account Manager with be responsible for maintaining and growing sales revenue accounts in the Asia territory by ensuring an excellent customer experience across a full range of the sites products. Responsibilities: * To provide customers with excellent customer service and support * Communicate frequently with customers by telephone, e-mail, virtual platforms and occasional travel to Asia 2-3 times per year for face to face meetings. * Prepare quotes and technical information for customer applications * Liaise with the Production and Quality Manager to ensure that customer requirements are met and also with Engineering to ensure product specifications are fit for purpose * Assist with commercial screening for new product requests * Assist in day-to-day customer facing tasks to support the needs of the business including order verification reviews, working with outside vendors, assisting finance with past due invoices, assisting marketing with content and customer specific input, and other task as needed. * Attend and participate in international and regional trade shows and conferences when required. * Identify new leads for potential customers to scope extent of the business opportunity * Respond to sales inquiries * Maintain accurate forecasts for customers and products Ideal Experience: * The ideal candidate will have a proven sales account management background, ideally within a technical sales or technical customer service role. * A good team player with excellent communication and documentation skills and a customer focussed approach. * Computer literate in relevant software including Word, Excel, Access, SAP and Salesforce (training provided where required) Desirable * A Degree within engineering / manufacturing or scientific discipline would be beneficial. * Being fluent in Mandarin would be highly advantageous. * Exposure to different cultures in Asia would also be beneficial for this role. Salary £42K basic & commission opportunities Hours Monday to Friday with a hybrid opportunity of 3 days in the office and 2 from home. Benefits * Hybrid working * Pension: 7% employer. * Private health and dental care * Life assurance: 4 x basic pay * Subsidised gym membership * Cycle to work scheme If you could be interested in this excellent Sales Account Manager role, please apply and we\’ll be in touch to discuss further
Sales Account Manager employer: Latitude Recruitment
Contact Detail:
Latitude Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Account Manager
✨Tip Number 1
Familiarise yourself with the engineering products and services offered by the company. Understanding the technical aspects will not only help you in conversations with potential clients but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the engineering sector, especially those who have experience in the Asia market. Attend relevant industry events or webinars to build connections that could lead to valuable insights and opportunities.
✨Tip Number 3
Brush up on your Mandarin language skills if you're not already fluent. Even basic proficiency can set you apart from other candidates and show your dedication to engaging with clients in the Asia territory.
✨Tip Number 4
Prepare for potential travel by researching cultural nuances and business practices in Asia. This knowledge will help you build rapport with clients and enhance your effectiveness during face-to-face meetings.
We think you need these skills to ace Sales Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales account management, particularly in technical sales or customer service roles. Use specific examples that demonstrate your ability to maintain and grow sales revenue.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and customer-focused approach. Mention your familiarity with the Asia territory and any experience you have with different cultures, especially if you speak Mandarin.
Highlight Technical Proficiency: In your application, emphasise your computer literacy with software like Word, Excel, Access, SAP, and Salesforce. If you have experience with these tools, provide examples of how you've used them effectively in previous roles.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work with a leading engineering company. Mention your willingness to travel to Asia and participate in trade shows, as this demonstrates your commitment to the role and the company.
How to prepare for a job interview at Latitude Recruitment
✨Research the Company
Before your interview, make sure to research the engineering company thoroughly. Understand their products, services, and recent developments in the industry. This will help you tailor your responses and show genuine interest in the role.
✨Prepare for Technical Questions
Given the technical nature of the Sales Account Manager position, be ready to discuss your experience with technical sales or customer service. Prepare examples that highlight your problem-solving skills and how you've successfully managed customer accounts in the past.
✨Showcase Your Communication Skills
As this role involves frequent communication with customers, demonstrate your excellent communication skills during the interview. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you handle customer inquiries and support.
✨Highlight Cultural Awareness
If you have experience working with different cultures, especially in Asia, make sure to mention it. This can set you apart from other candidates. Discuss any relevant experiences that showcase your adaptability and understanding of diverse customer needs.
