Our engineering clients based close to Winchester have an exciting opportunity for a Customer Quality Coordinator to join their team on a permanent basis.
Please make an application promptly if you are a good match for this role due to high levels of interest.
The successful candidate will be responsible for coordinate and administering customer complaints, return material authorisation (RMA), product return investigations, and customer quality reporting.
The customer quality coordinator will be preparing of customer responses, 8D reports, KPI reporting, and coordination of corrective actions to improve customer satisfaction and predicts quality.Our client is also willing to provide training to the right candidate.
Key Responsibilities:
Dealing with customer complaints
RMA management
Investigation and 8D Reporting
Communicating with shop floor staff and sales teams
Quality reporting and data analysis
Audit and quality system support
Ideal skills and experience:
Strong customer service
Data management skills
Attention to detail
Organisation and administration xiskglj skills
Ability to communicate clearly across audiences
Knowledge of root cause analysis and 8D problem solving is preferable
Salary : £27,000 - £29,000
Hours : Day shifts Monday - Friday
Location : Close to Winchester
If this role could be of interest, please apply below and we will be in contact shortly!
Customer Quality Coordinator in Hyde employer: Latitude Recruitment
Join a dynamic team in Havant where your expertise as a Quality Systems Engineer will be valued and nurtured. Our company fosters a collaborative work culture that prioritises continuous improvement and employee development, offering comprehensive training and growth opportunities within the ISO 9001 framework. Enjoy a supportive environment that encourages innovation and quality awareness, making it an ideal place for professionals seeking meaningful and rewarding careers.
