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For Companies At a Glance
- Tasks: Manage customer follow-ups and convert interest into revenue through effective communication.
- Company: Dynamic manufacturing company near Portsmouth with a growing team.
- Benefits: 25 days holiday, company bonus scheme, and employee assistance programme.
- Other info: Enjoy a supportive work environment with opportunities for growth.
- Why this job: Join a vital role in driving sales and making a real impact.
- Qualifications: Experience in sales support or customer service, strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Our manufacturing clients based close to Portsmouth have an exciting opportunity for a Sales Application Specialist to join their growing team. The Sales Application Specialist is responsible for proactively managing customer follow-ups relating to cable assembly samples, free-of-charge product requests, quotations, price support requests, and exhibition leads. This role plays a critical part in converting interest into revenue by ensuring timely follow-up, maintaining strong customer communication, and driving opportunities through the sales pipeline.
Main Duties and Responsibilities:
- Sample Follow-Up
- Track and monitor all product samples built and sent to customers.
- Follow up with customers to obtain feedback on sample performance, suitability, and next steps.
- Identify opportunities to convert approved samples into production orders.
- Maintain accurate records of sample status and customer responses for FOC samples in strategic markets.
- Quotation & Price Support Follow-Up
- Follow up on price support requests and special pricing quotations.
- Work closely with the sales and technical teams to address objections and accelerate order closure.
- Update CRM with quotation status and forecast updates.
- CRM & Reporting
- Maintain accurate CRM records for all customer interactions.
- Provide weekly updates on sample conversions, and quotation status in conjunction with the Business Development team.
- Track conversion rates from sample to quotation to order.
Key Performance Indicators (KPIs):
- Sample-to-order conversion rate
- Quotation-to-order conversion rate
- CRM data accuracy
Required skills & experience:
- Previous experience in internal sales, sales support, business development, or customer service preferred.
- Strong telephone communication skills and confidence in proactive outbound calling.
- Experience following up quotations or sales leads.
- Highly organised with strong attention to detail.
- CRM system experience preferred.
- Ability to build rapport and maintain professional customer relationships.
Working hours: 8:00-16:30 Monday to Thursday, and 8:00-15:30 on Fridays
Benefits:
- 25 days holiday plus bank/public holidays
- Additional 3 days off over the festive period
- Employee Assistance Programme
- Company pension scheme
- Life Cover 3x salary
- Company bonus scheme
- Cycle to Work Scheme
Locations
Sales Application Specialist in Hampshire, Portsmouth employer: Latitude Recruitment
Contact Detail:
Latitude Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Application Specialist in Hampshire, Portsmouth
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your follow-up skills! Since this role is all about managing customer interactions, be ready to demonstrate how you would handle follow-ups and maintain strong communication with clients.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and potentially a foot in the door.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Sales Application Specialist in Hampshire, Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Sales Application Specialist role. Highlight your experience in sales support and customer service, and don’t forget to mention any CRM systems you’ve used. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can help us convert interest into revenue. Be sure to mention your strong communication skills and any relevant experiences that showcase your ability to follow up effectively.
Showcase Your Organisational Skills: As a Sales Application Specialist, being organised is key. In your application, give examples of how you’ve managed multiple tasks or projects at once. This will show us that you can handle tracking samples and maintaining accurate records like a pro!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Latitude Recruitment
✨Know Your Product Inside Out
Make sure you understand the products you'll be dealing with as a Sales Application Specialist. Familiarise yourself with the cable assembly samples and how they meet customer needs. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Master the Art of Follow-Up
Since follow-ups are crucial in this role, prepare examples of how you've successfully managed customer follow-ups in the past. Be ready to discuss your strategies for maintaining strong communication and converting interest into sales.
✨Showcase Your CRM Skills
Highlight your experience with CRM systems during the interview. Be prepared to discuss how you've used CRM tools to track customer interactions and manage sales pipelines effectively. This will show that you're organised and detail-oriented, which is key for this position.
✨Prepare for Role-Play Scenarios
Expect some role-play scenarios where you might need to handle customer objections or follow up on quotations. Practise these situations beforehand so you can demonstrate your proactive communication skills and ability to build rapport with customers.