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- Tasks: Assist customers via phone and email while supporting the project team.
- Company: A growing recruitment agency in the UK with a focus on manufacturing.
- Benefits: Competitive hourly wage and temp to perm opportunity.
- Other info: Join a dynamic team and grow your career in a supportive environment.
- Why this job: Kickstart your career in customer service with real-world experience.
- Qualifications: Good PC skills and a passion for helping customers.
The predicted salary is between 13 - 14 £ per hour.
A recruitment agency in the UK is seeking two customer service assistants for a growing manufacturing client. This entry-level role involves speaking to customers over the phone, managing email queries, and supporting the project team with various tasks.
Ideal candidates should have good PC and customer service skills. This position offers a temp to perm opportunity with a competitive salary ranging from £13.46 to £14.42 per hour.
Entry-Level Customer Service & Admin Assistant | Office-Based employer: Latitude Recruitment
Contact Detail:
Latitude Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry-Level Customer Service & Admin Assistant | Office-Based
✨Tip Number 1
Make sure to brush up on your customer service skills! Practice common scenarios you might face on the job, like handling difficult customers or managing multiple queries at once. This will help you feel more confident during interviews.
✨Tip Number 2
Don’t underestimate the power of a good phone voice! Since this role involves speaking to customers over the phone, practice your tone and clarity. A friendly and professional phone manner can really set you apart from other candidates.
✨Tip Number 3
Get familiar with common office software and tools. Since you'll be managing email queries and supporting the project team, knowing your way around basic PC applications will give you an edge. We recommend checking out some online tutorials to boost your skills!
✨Tip Number 4
Apply through our website for the best chance at landing the job! We’re here to help you every step of the way, so don’t hesitate to reach out if you have any questions about the application process.
We think you need these skills to ace Entry-Level Customer Service & Admin Assistant | Office-Based
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience. We want to see how you can bring value to our team, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a good personality!
Be Clear and Concise: When filling out your application, keep your answers straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Latitude Recruitment
✨Know the Company
Before your interview, take some time to research the manufacturing client. Understand their products, values, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Practice Common Questions
Prepare for typical customer service questions like 'How would you handle an upset customer?' or 'Can you give an example of great customer service?' Practising your responses will help you feel more confident and articulate during the interview.
✨Showcase Your Skills
Highlight your PC skills and any relevant experience you have with email management or customer interactions. Be ready to discuss specific examples where you've successfully resolved issues or supported a team, as this will demonstrate your capability for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team you'll be working with or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.