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For Companies At a Glance
- Tasks: Assist customers via phone and email, manage job entries, and support project teams.
- Company: Join a thriving manufacturing business with a focus on customer satisfaction.
- Benefits: Competitive hourly wage, potential for permanent position, and supportive work environment.
- Why this job: Kickstart your career in customer service with a growing company and gain valuable experience.
- Qualifications: Good PC skills and a passion for helping customers.
- Other info: Monday to Friday hours with opportunities for career advancement.
The predicted salary is between 28000 - 30000 £ per year.
Our manufacturing client is currently looking for x2 customer service assistants to join their growing business. This is a customer service / office-based role which will involve the following duties:
- Speaking to customers over the phone
- Dealing with email queries
- Loading new jobs onto the system
- Supporting the project team
- Involved in aspects of quoting
The ideal candidate will have good PC and customer service skills. This is an excellent entry level opportunity and a chance to join a growing business.
Salary: £13.46p/h - £14.42p/h
Hours: 09:00am - 17:30pm (Monday - Friday)
This position is on a temp to perm basis, £28k - £30k.
Locations
Customer Service Administrator in Eastleigh, Hampshire employer: Latitude Recruitment
Contact Detail:
Latitude Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Eastleigh, Hampshire
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent projects can help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this will help you feel more confident during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and eager to learn more about the role and the company.
✨Tip Number 4
Apply through our website for a smoother process. We want to make it easy for you to land that Customer Service Administrator role, so take advantage of our platform!
We think you need these skills to ace Customer Service Administrator in Eastleigh, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience. We want to see how you can bring value to our team, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your skills match what we're looking for. Keep it friendly and professional – we love a good personality!
Be Clear and Concise: When filling out your application, make sure your answers are clear and to the point. We appreciate straightforward communication, especially in a customer service role. Avoid jargon and keep it simple!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Latitude Recruitment
✨Know the Company
Before your interview, take some time to research the manufacturing client. Understand their products, values, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Common Questions
Prepare for typical customer service interview questions, such as how you would handle a difficult customer or manage multiple queries at once. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Showcase Your Skills
Highlight your PC skills and any relevant experience in customer service. Be ready to provide examples of how you've successfully dealt with customer queries in the past, whether over the phone or via email. This will demonstrate your capability for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team you'll be supporting or the types of projects you might be involved in. This shows that you're engaged and eager to contribute to the company's success.