Coordinator – Revenue Operations in London

About Latham & Watkins

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture.

About the Role

The Coordinator – Revenue Operations plays a key role within Latham’s global Revenue Operations team. This role is responsible for managing the full billing and collections lifecycle for a defined group of billing attorneys, ensuring alignment with the firm’s best practices, processes, and timelines. Core responsibilities include inventory management and coordination of the billing process, performing complex billing activities to help achieve monthly revenue targets, and monitoring and tracking accounts receivable (A/R) to support timely and accurate collections. This role will be located in our London office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities & Qualifications

• Serving as a primary liaison among attorneys, attorney support, the Global Finance team, and clients, ensuring timely and effective responses to internal and external inquiries.
• Preparing and analysing complex client billing by carefully reviewing, approving, and posting invoices, ensuring all billing activities comply with firm policies, client guidelines, and rate agreements, and maintaining a high level of accuracy and attention to detail.
• Generating and reviewing proformas from 3E, monitoring work-in-progress (WIP) fees and costs, proactively flagging balances to billing attorneys, and managing WIP in accordance with billing attorney instructions and the firm’s “Gold Standard” best practices.
• Promoting best practice for matter maintenance to ensure the judicious conversion of WIP to cash, including the accurate opening and timely closure of matters, appropriate rate/discount and e-billing setups, proper bill frequency matter coding, prompt submission of time entries, and timely application of BOA balances.
• Delivering client invoices to client/E-billing team or tracking delivery of client invoices and matter statuses, ensuring prompt delivery of invoices to client and monitoring invoices not sent; coordinating on client platform and E-billing onboarding tasks.

We’d love to hear from you if you:

• Display well-developed and professional interpersonal skills, with the ability to interact effectively with people at all organisational levels of the firm.
• Demonstrate the ability to work in a team environment with a customer service focus.
• Possess thorough knowledge of procedures such as posting, balancing, debits, and credits.

And have:

• A bachelor's degree in Accounting, or related field, preferably.
• Experience in general accounting practices and billing processes and practices.

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Health insurance as well as group income protection and life assurance.
• A pension plan.
• Wellness programs.
• Employee discounts.
• And more!

Additionally, we have a range of programming including Global Affinity Groups, which are open to all. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race, colour, religion, sex, age, national origin, sexual orientation, gender identity, gender expression, marital status, or any other characteristic or condition protected by applicable statute.