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- Tasks: Provide desktop and mobile tech support to a global law firm.
- Company: Leading global law firm based in Manchester with a strong reputation.
- Benefits: Generous compensation, health insurance, pension plans, and wellness programs.
- Why this job: Kickstart your career in tech support with excellent growth opportunities.
- Qualifications: Bachelor’s degree in Computer Science or Information Systems preferred.
- Other info: Join a dynamic team focused on customer satisfaction and technology.
The predicted salary is between 28800 - 43200 £ per year.
A leading global law firm based in Manchester is seeking a Junior Technology Support Specialist II to provide desktop and notebook support.
The ideal candidate will have a bachelor’s degree in Computer Science or Information Systems, and experience in a customer-focused role is preferred.
This role offers a generous compensation package including health insurance, pension plans, and wellness programs, making it an excellent opportunity for career growth and development.
Junior Tech Support Specialist – Desktop & Mobile in Manchester employer: Latham & Watkins
Contact Detail:
Latham & Watkins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Tech Support Specialist – Desktop & Mobile in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech field, especially those who work in law firms. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss desktop and mobile support scenarios. We want you to shine when they ask about troubleshooting!
✨Tip Number 3
Show off your customer service skills! In tech support, it’s all about helping people. Be ready to share examples of how you've gone above and beyond to assist users in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Junior Tech Support Specialist – Desktop & Mobile in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant skills and experiences that match the Junior Tech Support Specialist role. We want to see how your background in Computer Science or Information Systems makes you a great fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about tech support and how your customer-focused experience can benefit us at the law firm. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully resolved tech issues. We love seeing how you tackle challenges head-on, especially in a desktop and mobile context!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Latham & Watkins
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around desktop and mobile support. Familiarise yourself with common issues and solutions, as well as the tools and software used in tech support roles. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, be prepared to discuss your previous experiences in customer service. Think of specific examples where you resolved issues or provided exceptional support. This will show that you understand the importance of user satisfaction in a tech support role.
✨Research the Firm
Take some time to learn about the law firm and its culture. Understanding their values and how they operate can give you an edge during the interview. You can even mention how your skills align with their mission, which shows genuine interest and preparation.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, the tools they use, or opportunities for growth within the company. This not only shows your enthusiasm but also helps you gauge if the firm is the right fit for you.
