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For Companies At a Glance
- Tasks: Provide tech support, document issues, and assist users in a dynamic environment.
- Company: Global law firm in Manchester with a focus on technology and innovation.
- Benefits: Competitive salary, health insurance, pension plan, and hybrid working options.
- Why this job: Join a leading firm and enhance your tech skills while making a difference.
- Qualifications: High school diploma required; tech support experience preferred.
- Other info: Great opportunities for career growth in a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
A global law firm in Manchester is seeking a Global Technology Support Specialist to join their Technology & Information Services team. This role involves responding to support requests through various channels, documenting issues, and providing assistance to users.
The ideal candidate should have a high school diploma, a bachelor’s degree in a relevant field is preferred, and prior experience in technology support is essential.
The firm offers a competitive salary and benefits including health insurance and a pension plan, with opportunities for hybrid working.
Global Tech Support Specialist - Hybrid & Day Shift in Manchester employer: Latham & Watkins Llp
Contact Detail:
Latham & Watkins Llp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Tech Support Specialist - Hybrid & Day Shift in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the firm on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on common tech support scenarios. We want to show that we can handle any issue thrown our way, so practice explaining how we’d troubleshoot various problems.
✨Tip Number 3
Don’t forget to showcase our soft skills! Being a Global Tech Support Specialist isn’t just about tech knowledge; it’s also about communication. Let’s highlight our ability to explain complex issues in simple terms.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets seen. Plus, we can tailor our application to match what the firm is looking for, making us stand out even more.
We think you need these skills to ace Global Tech Support Specialist - Hybrid & Day Shift in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in technology support. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Global Tech Support Specialist role. We love seeing your personality come through, so let us know what excites you about this opportunity.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially in tech support roles where clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Latham & Watkins Llp
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge before the interview. Familiarise yourself with common support issues and solutions, as well as the tools and software the firm uses. This will show that you're not just a candidate but someone who can hit the ground running.
✨Practice Your Communication Skills
As a Global Tech Support Specialist, you'll need to communicate effectively with users who may not be tech-savvy. Practice explaining complex concepts in simple terms. You could even role-play with a friend to simulate support scenarios and get comfortable with your responses.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help the interviewers see your thought process and how you approach challenges.
✨Research the Firm's Culture
Understanding the firm's values and culture is key. Check out their website and social media to get a feel for their work environment. During the interview, you can mention how your personal values align with theirs, which will demonstrate your genuine interest in the role.
