At a Glance
- Tasks: Manage route planning and ensure top-notch customer service for transport operations.
- Company: Join Lathams, a dynamic company focused on efficient transport solutions.
- Benefits: Enjoy competitive salary, pension contributions, bonuses, and health support.
- Other info: Flexible working hours with opportunities for personal growth in a fast-paced environment.
- Why this job: Make a real difference in transport efficiency while enhancing customer satisfaction.
- Qualifications: Experience in transport planning, strong IT skills, and excellent customer service abilities.
The predicted salary is between 30000 - 40000 € per year.
As a Transport Planner at Lathams you will support the current transport operation in the management of route planning and customer service, ensuring every customer receives excellent customer service. You will provide the communication link between customers and drivers and keep sales informed of all failed services or significant delays. You will be expected to review driver routes and plan to maximise efficiency, taking into account your driver’s daily activities in line with the Working Time Directive and Driving hours. You will also supervise and manage driver workloads and monitor driver performance.
Responsibilities
- You will be a competent decision maker, highly motivated and enthusiastic, preferably with load planning experience from your prior experience working as Transport Planner or similar.
- You will need excellent administrative and IT skills and enjoy working as part of a team but also be able to manage your own workload, under pressure and to deadlines.
- Previous experience within a fast‑paced transport planning position would be advantageous as would experience of using system‑based planning tools.
- Good geographical knowledge will be necessary as will strong customer service skills.
Working Hours & Location
We have two available positions for this role based at our Leeds site: one starting at a national start time of around 6 am and the other late morning to cover into the evening until 10 pm.
Benefits
- Competitive salary
- Up to 7.5% matched pension contributions
- Bonus schemes
- Health Cash Plan
- Life assurance
- Free employee assistance program offering mental health, well‑being, financial, and legal support
Transport Planner in Leeds employer: Latham Timber
At Lathams, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and individual contributions. As a Transport Planner in our Leeds location, you will benefit from competitive salaries, generous pension contributions, and a comprehensive health cash plan, all while enjoying opportunities for personal and professional growth in a dynamic environment. Join us to be part of a company that prioritises employee well-being and fosters a culture of excellence in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Planner in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the transport industry, especially those who work at Lathams or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your route planning skills and customer service scenarios. Think of examples from your past experience that showcase your decision-making and efficiency maximisation.
✨Tip Number 3
Show off your tech-savvy side! Familiarise yourself with system-based planning tools and be ready to discuss how you've used them in previous roles. This will demonstrate your readiness to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Transport Planner in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in transport planning and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your load planning experience and any relevant IT skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about transport planning and how you can contribute to our team. Keep it friendly and professional, and don’t forget to mention your geographical knowledge!
Show Off Your Decision-Making Skills:As a Transport Planner, decision-making is key. In your application, give examples of how you've made effective decisions in past roles, especially under pressure. We love seeing candidates who can think on their feet!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Latham Timber
✨Know Your Routes
Familiarise yourself with the geographical area relevant to the role. Being able to discuss local routes and potential challenges during the interview will show your understanding of the job and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or resolved issues, as this is crucial for the Transport Planner role.
✨Demonstrate Decision-Making Ability
Be ready to discuss scenarios where you had to make quick decisions under pressure. This could involve route adjustments or managing driver workloads, so think of specific instances that showcase your competence.
✨Brush Up on IT Skills
Since the role requires strong administrative and IT skills, be prepared to talk about any planning tools or software you've used in the past. If you have experience with system-based planning tools, make sure to mention it!
