At a Glance
- Tasks: Provide exceptional customer service and support to patients in a busy healthcare environment.
- Company: Latham House, a compassionate healthcare provider in Melton Mowbray.
- Benefits: 12-month contract, training provided, and a supportive team atmosphere.
- Other info: Opportunity to learn SystmOne and grow in a rewarding role.
- Why this job: Make a real difference in patients' lives while developing valuable skills.
- Qualifications: Strong communication skills and experience in customer care.
The predicted salary is between 20000 - 25000 £ per year.
Latham House in Melton Mowbray is seeking a Patient Services Reception Advisor for a 12-month fixed-term contract. This role requires excellent communication skills and experience in a customer care environment. The ideal candidate will be compassionate and discreet, with the ability to multitask and excel in a busy environment. Training will be provided on the SystmOne clinical system, making this a rewarding opportunity for the right candidate.
Patient Services Reception Advisor (12-Month FTC 26.25h/wk) in Melton Mowbray employer: Latham House
Latham House in Melton Mowbray is an exceptional employer, offering a supportive work culture that prioritises compassion and teamwork. Employees benefit from comprehensive training, including on the SystmOne clinical system, and have ample opportunities for personal and professional growth within the healthcare sector. With a focus on patient care and a commitment to employee well-being, Latham House stands out as a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Services Reception Advisor (12-Month FTC 26.25h/wk) in Melton Mowbray
✨Tip Number 1
Make sure to research Latham House and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer care, try role-playing common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they look for in a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Patient Services Reception Advisor (12-Month FTC 26.25h/wk) in Melton Mowbray
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about excellent communication, make sure your application highlights your experience in customer care. Use clear and concise language to demonstrate how you can connect with patients and colleagues alike.
Be Compassionate and Discreet:We’re looking for someone who can handle sensitive situations with care. Share examples in your application that showcase your compassion and discretion, especially in busy environments where multitasking is key.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Patient Services Reception Advisor role. It shows us you’re genuinely interested!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the recruitment process.
How to prepare for a job interview at Latham House
✨Show Off Your Communication Skills
Since this role requires excellent communication skills, make sure to prepare examples from your past experiences where you effectively communicated with customers or colleagues. Practise clear and concise responses to common interview questions to demonstrate your ability to articulate thoughts well.
✨Demonstrate Compassion and Discretion
In a patient services role, showing compassion is key. Think of situations where you’ve had to handle sensitive information or support someone in need. Be ready to share these stories during the interview to highlight your empathetic nature.
✨Prepare for Multitasking Questions
This position will require you to juggle multiple tasks at once. Prepare to discuss how you manage your time and prioritise tasks in a busy environment. Use specific examples that showcase your ability to stay organised and efficient under pressure.
✨Familiarise Yourself with SystmOne
Although training will be provided, having a basic understanding of the SystmOne clinical system can give you an edge. Do some research on it beforehand and mention your willingness to learn new systems during the interview. This shows initiative and eagerness to adapt.
