At a Glance
- Tasks: Manage orders, coordinate logistics, and provide top-notch customer service.
- Company: Join a dynamic team in Twickenham focused on seamless sales processes.
- Benefits: Full-time role with a supportive work environment and career growth.
- Other info: Office-based position with no hybrid working available.
- Why this job: Be the vital link in logistics and make a real impact on customer satisfaction.
- Qualifications: Experience in logistics administration and strong IT skills required.
The predicted salary is between 25000 - 30000 £ per year.
We're helping our client in Twickenham find a sharp and organised Logistics Support Administrator to join their team. This is a key role that keeps the entire sales process running smoothly, from the moment an order is placed right through to delivery. You'll be the vital link connecting the logistics, supply chain, and sales departments.
A quick heads-up: this is a full‑time, office‑based position, Monday to Friday. We're unable to offer hybrid working for this role, sorry!
Job Responsibilities- Order Management: Processing customer orders and preparing quotes.
- Logistics Coordination: Booking transport with hauliers, tracking shipments, and making sure all delivery paperwork is spot on.
- Customer Service: You'll be the go‑to person for customers, answering questions by phone and email, providing updates, and sorting out any issues that pop up.
- Team Support: Keeping records up‑to‑date in the CRM system and helping the sales team with various admin tasks.
- Solid, proven experience in a Logistics Administration role is essential.
- You’ll need to be confident with IT, especially Microsoft Excel and Word, and have experience with data entry or CRM software.
- You’re someone who is naturally organised, can juggle multiple tasks without breaking a sweat, and has a great eye for detail in a busy environment.
- Excellent communication skills, both written and verbal, are a must as you’ll be liaising with colleagues, suppliers, and customers daily.
Please note that applicants must have the full right to work in the UK, as the company is unable to sponsor visas for this position.
Logistics Support Administrator in London employer: Latcom Plc
Join a dynamic team in Twickenham as a Logistics Support Administrator, where your organisational skills will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth, offering opportunities for professional development and a supportive environment. With a focus on teamwork and customer satisfaction, you'll play a crucial role in ensuring seamless logistics operations while enjoying the benefits of a full-time position in a vibrant office setting.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Support Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and supply chain industry on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of logistics processes. Be ready to discuss how you've handled order management or customer service in the past. We want you to shine!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've kept records or managed multiple tasks in previous roles. This will demonstrate that you're the perfect fit for keeping everything running smoothly.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Logistics Support Administrator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Logistics Support Administrator role. Highlight your experience in logistics administration and any relevant skills, like your proficiency with Microsoft Excel and CRM software. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that showcase your organisational skills and attention to detail. Remember, we love a good story!
Show Off Your Communication Skills:Since you'll be liaising with customers and colleagues, it's crucial to demonstrate your excellent communication skills. Make sure your written application is clear, concise, and free of errors. We appreciate a well-structured application!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Latcom Plc
✨Know Your Logistics Inside Out
Make sure you brush up on logistics terminology and processes. Understand how order management, transport booking, and customer service all fit together. This will show that you're not just familiar with the role but genuinely interested in how it contributes to the bigger picture.
✨Show Off Your IT Skills
Since the job requires solid experience with Microsoft Excel and CRM software, be prepared to discuss your proficiency. Bring examples of how you've used these tools in past roles, and if possible, practice a few Excel functions beforehand to demonstrate your skills confidently.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in this role. Prepare answers that highlight your problem-solving skills and ability to communicate effectively. Role-playing these situations with a friend can help you feel more at ease during the interview.
✨Organise Your Thoughts
Given the need for strong organisational skills, consider preparing a brief overview of how you manage multiple tasks. You could even create a simple flowchart or list to illustrate your process. This will help you convey your methodical approach to the interviewer.
