At a Glance
- Tasks: Manage orders, coordinate logistics, and provide top-notch customer service.
- Company: Join a dynamic team in Twickenham focused on seamless sales processes.
- Benefits: Full-time role with a supportive work environment and career growth.
- Why this job: Be the vital link in logistics and make a real difference every day.
- Qualifications: Experience in logistics administration and strong IT skills required.
- Other info: Office-based position with no hybrid working options.
The predicted salary is between 30000 - 42000 Β£ per year.
Logistics Support Administrator required. We are helping our client in Twickenham find a sharp and organised Logistics Support Administrator to join their team. This is a key role that keeps the entire sales process running smoothly, from the moment an order is placed right through to delivery. You will be the vital link connecting the logistics, supply chain, and sales departments. A quick heads-up: this is a full-time, office-based position, Monday to Friday. We are unable to offer hybrid working for this role.
Job responsibilities:
- Order Management: Processing customer orders and preparing quotes.
- Logistics Coordination: Booking transport with hauliers, tracking shipments, and making sure all delivery paperwork is spot on.
- Customer Service: You will be the go-to person for customers, answering questions by phone and email, providing updates, and sorting out any issues that pop up.
- Team Support: Keeping records up-to-date in the CRM system and helping the sales team with various admin tasks.
Skills required:
- Solid, proven experience in a Logistics Administration role is essential.
- You will need to be confident with IT, especially Microsoft Excel and Word, and have experience with data entry or CRM software.
- You are someone who is naturally organised, can juggle multiple tasks without breaking a sweat, and has a great eye for detail in a busy environment.
- Excellent communication skills, both written and verbal, are a must as you will be liaising with colleagues, suppliers, and customers daily.
Please note that applicants must have the full right to work in the UK, as the company is unable to sponsor visas for this position. If this sounds like you and you have great communication skills and you are local to the Twickenham area, please send us your CV.
Logistics Support Administrator in London employer: Latcom plc
Contact Detail:
Latcom plc Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Logistics Support Administrator in London
β¨Tip Number 1
Network like a pro! Reach out to people in the logistics field, especially those who work in companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
β¨Tip Number 2
Prepare for interviews by practising common questions related to logistics support. Think about your past experiences and how they relate to order management and customer service. We want you to shine!
β¨Tip Number 3
Show off your skills! If you have experience with CRM software or Microsoft Excel, be ready to discuss specific examples of how you've used these tools to improve processes or solve problems.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Logistics Support Administrator in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Logistics Support Administrator role. Highlight your experience in logistics administration and any relevant skills, like your proficiency with Microsoft Excel and CRM software. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your organisational skills and how you handle multiple tasks. We love seeing enthusiasm, so let your personality come through!
Show Off Your Communication Skills: Since you'll be liaising with customers and colleagues daily, it's crucial to showcase your communication skills. Whether it's in your CV or cover letter, give examples of how you've effectively communicated in previous roles. We want to know you can keep everyone in the loop!
Apply Through Our Website: Don't forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it makes the whole process smoother for both you and us!
How to prepare for a job interview at Latcom plc
β¨Know Your Logistics Inside Out
Make sure you brush up on logistics terminology and processes. Understand how order management, transport booking, and customer service all fit together. This will show that you're not just familiar with the role but genuinely interested in how it contributes to the bigger picture.
β¨Show Off Your IT Skills
Since you'll be using Microsoft Excel and CRM software, be prepared to discuss your experience with these tools. Maybe even bring examples of how you've used them in past roles. If you can demonstrate your proficiency, itβll give you a leg up!
β¨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in this role. Prepare some examples of how you've handled similar situations before. This will help you showcase your problem-solving skills and ability to communicate effectively under pressure.
β¨Organisational Skills are Key
Since the job requires juggling multiple tasks, be ready to talk about how you stay organised. Share specific strategies or tools you use to manage your workload efficiently. This will highlight your ability to thrive in a busy environment.