At a Glance
- Tasks: Manage orders, coordinate logistics, and provide top-notch customer service.
- Company: Join a dynamic team in Twickenham focused on seamless sales processes.
- Benefits: Full-time role with a supportive work environment and career growth.
- Other info: Office-based position with no hybrid working available.
- Why this job: Be the vital link in logistics and make a real difference every day.
- Qualifications: Experience in logistics administration and strong IT skills required.
The predicted salary is between 30000 - 42000 £ per year.
We're helping our client in Twickenham find a sharp and organised Logistics Support Administrator to join their team. This is a key role that keeps the entire sales process running smoothly, from the moment an order is placed right through to delivery. You'll be the vital link connecting the logistics, supply chain, and sales departments.
A quick heads-up: this is a full-time, office-based position, Monday to Friday. We're unable to offer hybrid working for this role, sorry!
Job responsibilities:
- Order Management: Processing customer orders and preparing quotes.
- Logistics Coordination: Booking transport with hauliers, tracking shipments, and making sure all delivery paperwork is spot on.
- Customer Service: You'll be the go-to person for customers, answering questions by phone and email, providing updates, and sorting out any issues that pop up.
- Team Support: Keeping records up-to-date in the CRM system and helping the sales team with various admin tasks.
Skills required:
- Solid, proven experience in a Logistics Administration role is essential.
- You'll need to be confident with IT, especially Microsoft Excel and Word, and have experience with data entry or CRM software.
- You're someone who is naturally organised, can juggle multiple tasks without breaking a sweat, and has a great eye for detail in a busy environment.
- Excellent communication skills, both written and verbal, are a must as you'll be liaising with colleagues, suppliers, and customers daily.
Please note that applicants must have the full right to work in the UK, as the company is unable to sponsor visas for this position. If this sounds like you and you have great communication skills and you're local to the Twickenham area, please send us your CV.
Logistics Support Administrator employer: Latcom plc
Latcom plc is an excellent employer located in the vibrant town of Twickenham, offering a dynamic work culture that prioritises collaboration and efficiency. Employees benefit from a supportive environment that fosters professional growth through training and development opportunities, ensuring that each team member can thrive in their role. With a focus on maintaining a smooth sales process, the company values accuracy and teamwork, making it a rewarding place to build a career in logistics.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Support Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the logistics field, especially those who work in companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to logistics support. Think about your past experiences and how they relate to order management and customer service. We want you to shine!
✨Tip Number 3
Show off your skills! If you have experience with CRM software or Microsoft Excel, be ready to discuss specific examples of how you've used these tools to improve processes or solve problems.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Logistics Support Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Logistics Support Administrator role. Highlight your experience in logistics administration and any relevant skills, like your proficiency with Microsoft Excel and CRM software. We want to see how you can be the vital link in the sales process!
Show Off Your Communication Skills:Since you'll be liaising with customers and colleagues daily, it's crucial to showcase your excellent communication skills. Use clear and concise language in your application, and don’t forget to mention any customer service experience you have. We love a good communicator!
Be Organised:Demonstrate your organisational skills in your application. Mention specific examples of how you've managed multiple tasks or kept records up-to-date in previous roles. We’re looking for someone who can juggle tasks without breaking a sweat, so show us you can do just that!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started with us!
How to prepare for a job interview at Latcom plc
✨Know Your Logistics Inside Out
Make sure you brush up on logistics terminology and processes. Understand how order management, transport booking, and customer service all fit together. This will show that you're not just familiar with the role but genuinely interested in how it contributes to the bigger picture.
✨Show Off Your Organisational Skills
Prepare examples of how you've successfully managed multiple tasks in previous roles. Think about times when you had to juggle orders, track shipments, or resolve customer issues. Being able to demonstrate your organisational prowess will be key in this interview.
✨Get Comfortable with Tech
Since you'll be using Microsoft Excel, Word, and possibly CRM software, make sure you're confident in these tools. Consider doing a quick refresher on data entry techniques and any relevant software features that could help streamline logistics processes.
✨Practice Your Communication Skills
As you'll be liaising with various stakeholders, practice articulating your thoughts clearly and concisely. Role-play common scenarios you might encounter, like answering customer queries or updating colleagues on shipment statuses. This will help you feel more at ease during the actual interview.
