IT Support Technician

IT Support Technician required to work in Thatcham, as this is a very rural area, you will need to have your own transport.

Do not wait to apply after reading this description a high application volume is expected for this opportunity.

This opportunity is working Monday to Friday onsite 5 days a week.

Please note my client will not be able to sponsor you if you do need sponsoring please do NOT send in your application. This includes Tier 4 Post Study Visa\’s and Tier 2 General Visa\’s too as after expiry date you will need sponsoring.

Job responsibilities:

* Take responsibility for the smooth running of all of desktops; laptops; tablets; smart devices; Operating Systems and applications, Internet cafés and other client facing areas.

* Monitor the IT service desk in support of all client\’s areas.

* Act as a point of escalation to troubleshoot and resolve issues as required.

* Create and maintain standard operating procedures, developing new procedures as required and ensure adherence.

* Provide support for all IT related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends – 9-1pm.

Skills required:

* 2yrs + Proven Service Desk Support environment.

* Typically at least 2 years of technical delivery and support experience, in roles that require involvement and understanding of ITIL based service delivery.

* Knowledge of: Windows desktop administration; Microsoft Office suite; LAN/WAN maintenance; audio visual solutions and IT security.

* Familiar with remote assistance using prescribed tools such as; TeamViewer and Teams.

Please send in your CV if you would like to know more and you live near to Thatcham. This is a very stable, solid permanently position with good benefits