At a Glance
- Tasks: Lead exciting IT infrastructure projects and drive innovative change across multiple sites.
- Company: Join a dynamic team in a leading tech company with a remote-first approach.
- Benefits: Enjoy travel expense coverage, flexible working, and opportunities for professional growth.
- Other info: Work in a supportive environment with 500 colleagues across 15 locations.
- Why this job: Make a real impact on cutting-edge technology while collaborating with talented professionals.
- Qualifications: Proven experience in IT infrastructure delivery and strong project management skills.
The predicted salary is between 60000 - 75000 £ per year.
IT Infrastructure/Operations Delivery Manager required to work remotely from home; however, travel to clients' offices will be necessary as and when required. Travel expenses will be covered. You will need to undergo an enhanced DBS if offered, so only apply if you have no convictions.
My client has 500 staff based across 15 physical locations and remotely.
Job Purpose
The Infrastructure Delivery Manager leads the delivery of infrastructure change programmes - spanning networking, cloud (Azure/M365), identity, endpoint management, security tooling, resilience/DR, centre fitouts and multi-site centre technology rollouts.
Duties and Responsibilities
- Lead delivery of infrastructure programmes.
- Network upgrades (LAN/WAN/SD-WAN/Wi-Fi, firewalling, segmentation).
- Cloud and M365 platform uplift (Intune baselines, Defender configuration, Azure services).
- DR and resilience improvements (backup strategy, failover design, recovery testing).
- Project & Programme Management.
- Build and maintain detailed delivery plans, RAID logs, dependency maps, change schedules, and cutover plans.
- Run delivery governance-quality gates, readiness checks, risk assessments, and post-implementation reviews.
- Ensure all changes follow proper impact assessment, testing, documentation, and change control processes.
- Work closely with the Information Security Manager to ensure remediation of vulnerabilities is planned and delivered.
- Ensure handovers meet strict acceptance criteria before moving into BAU.
Skills and Experience Required
- Strong experience delivering complex, multi-site IT infrastructure projects (network, cloud, identity, endpoint, security).
- Ability to read, understand, challenge and validate technical designs across: Network and Firewall technologies - Azure/M365/Entra ID - Intune, Defender & Sentinel.
- Strong project delivery skillset (waterfall/agile hybrid), with structured documentation and governance discipline.
- Excellent problem-solving capability with an ability to break down complex technical issues.
- Strong communication and stakeholder engagement skills across technical and non-technical audiences.
- Ability to produce high-quality delivery artefacts (plans, architectures, test evidence, runbooks, change packs).
- Project management certifications (e.g. Prince2, AgilePM, PMP).
IT Infrastructure/Operations Delivery Manager employer: Latcom Plc
As an IT Infrastructure/Operations Delivery Manager, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. With the flexibility to work remotely from anywhere in the country and travel to client offices as needed, you will enjoy a culture that values innovation and collaboration, alongside comprehensive benefits including covered travel expenses. Join a team of 500 dedicated professionals across 15 locations, where your contributions will directly impact the success of complex infrastructure projects while fostering a strong sense of community and shared purpose.
StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure/Operations Delivery Manager
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Latcom Plc values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Latcom Plc might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Latcom Plc!
✨Direct Apply to Latcom Plc
Let's not forget to apply directly through the Latcom Plc website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Infrastructure/Operations Delivery Manager
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Latcom Plc.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Latcom Plc. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Latcom Plc
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
