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- Tasks: Support IT operations, set up servers, and resolve tech issues.
- Company: Dynamic tech company in Henley-On-Thames with a supportive team.
- Benefits: Competitive salary, performance bonuses, device allowance, and generous leave.
- Why this job: Kickstart your IT career with hands-on experience and growth opportunities.
- Qualifications: Passion for technology and a willingness to learn; experience is a bonus.
- Other info: Flexible work options after training and a vibrant office culture.
The predicted salary is between 25000 - 32000 £ per year.
I am helping my client to find an enthusiastic IT Technical Support person to work alongside their IT Manager.
Please note:
- Due to the on-site nature of the role, please only apply if your commute to Henley-On-Thames is under an hour.
- This is a full-time, office-based role (Monday to Friday, 9-5) for the first 3-6 months while you get up to speed. After your training is complete, you'll have the flexibility to work from home a couple of days a week.
- You must have the right to work in the UK without sponsorship. We are unable to consider Tier 4 or Post-Study visas for this position, but applicants with a long-term Tier 2 Dependant Visa are welcome to apply.
What you'll be doing:
- Working closely with the IT Manager to help keep the company's server rooms running smoothly.
- Getting hands-on with setting up servers, switches, and UPS systems in the data centre.
- Making sure all Windows upgrades are rolled out on time and the antivirus software is always current.
- Once you're fully trained, you will help with their day-to-day IT issues.
What we're looking for:
- Some 1st Line Technical Support experience would be a plus, but it's not a deal-breaker.
- The most important thing is a genuine passion for technology and a desire to build a career in IT.
- A basic understanding of IT, common sense, and a great work ethic are essential.
- You’re eager to learn and ready to be trained from the ground up.
- This role would be a perfect fit for a recent university graduate with an IT-related degree.
The perks:
- On top of a competitive salary, you’ll get an excellent benefits package, including an annual performance bonus of £5k-£10k (discretionary & not guaranteed).
- A yearly allowance of up to £1,000 for new smart devices.
- 3% pension contribution.
- 25 days of annual leave.
If you're a tech enthusiast living near Henley-On-Thames and looking for a solid career opportunity, we’d love to hear from you.
Entry or 1st Line Technical Support in Henley on Thames employer: Latcom plc
Contact Detail:
Latcom plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry or 1st Line Technical Support in Henley on Thames
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former classmates who might know someone in the IT field. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research common technical support questions and practice your answers. Show off your passion for technology and your eagerness to learn – that’s what they’re really looking for!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. It’s a simple way to stand out from the crowd.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for tech enthusiasts like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Entry or 1st Line Technical Support in Henley on Thames
Some tips for your application 🫡
Show Your Passion for Tech: Make sure to highlight your genuine enthusiasm for technology in your application. We want to see that you’re not just looking for any job, but that you’re excited about building a career in IT!
Tailor Your CV: Don’t just send out the same CV to everyone! Take a moment to tweak it for this role. Mention any relevant experience or skills that align with what we’re looking for, especially if you’ve got some 1st Line Technical Support experience.
Be Clear and Concise: When writing your cover letter or application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Latcom plc
✨Know Your Tech Basics
Brush up on your fundamental IT knowledge, especially around servers, switches, and Windows upgrades. Being able to discuss these topics confidently will show your genuine passion for technology.
✨Show Enthusiasm for Learning
Make it clear that you're eager to learn and grow in the role. Share examples of how you've tackled new challenges in the past, whether through coursework or personal projects, to demonstrate your commitment to building a career in IT.
✨Prepare Questions for the IT Manager
Think of insightful questions to ask the IT Manager during your interview. This could be about their approach to IT issues or how they envision the team evolving. It shows you're engaged and serious about the position.
✨Highlight Your Work Ethic
Be ready to discuss your work ethic and how you handle responsibilities. Share specific instances where you've gone above and beyond, as this aligns with the company's values and the importance of reliability in technical support.