Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide onsite IT support and troubleshoot tech issues for clients.
- Company: Dynamic Managed Service Provider in Southend with a focus on customer service.
- Benefits: Company car, competitive salary, and opportunities for career growth.
- Why this job: Join a vibrant team and make a real difference in clients' tech experiences.
- Qualifications: Strong knowledge of IT systems, excellent communication, and problem-solving skills.
- Other info: Flexible working environment with diverse IT challenges.
The predicted salary is between 26436 - 27500 £ per year.
IT Support Technician required local to Southend. You must hold a full driving licence as you will be required to travel onsite, local around the Southend area. My client will NOT sponsor you if you need sponsoring or hold a Student Visa.
Job Responsibilities
- Act as the first point of contact for IT support requests, troubleshooting and resolving hardware, software, and network issues.
- Provide tailored IT solutions that align with the operational and educational needs.
- Maintain positive client relationships through effective communication and timely issue resolution.
Skills and Qualifications
- Technical Expertise: Strong knowledge of Windows Server environments, Microsoft 365, Google Workspace, networking (LAN/WAN), and troubleshooting hardware/software issues.
- Customer Service: Excellent interpersonal skills with the ability to build trust and maintain strong client relationships.
- Problem-Solving: Analytical mindset with the ability to resolve issues effectively and efficiently.
- Adaptability: Flexible approach to working in my client's Southend Office and onsite, with the ability to manage multiple client's priorities.
- Communication: Clear and professional verbal and written communication, especially when dealing with non-technical users.
Key Benefits
- Company Car Provided: Facilitates efficient travel to client sites, ensuring prompt onsite support.
- Career Growth: Exposure to diverse IT environments and the chance to develop skills in managing multiple client networks.
Pay: £26,436.00-£27,500.00 per year depending on experience. Please send in your CV if you live near to Southend, drive and have the above skills.
IT Support Technician in Essex employer: Latcom plc
Contact Detail:
Latcom plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician in Essex
✨Tip Number 1
Network like a pro! Attend local tech meetups or workshops in Southend to connect with potential employers and other IT professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your IT projects or any troubleshooting success stories. This can really set you apart when chatting with hiring managers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to companies you’re interested in. A friendly email expressing your interest can go a long way in getting noticed.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace IT Support Technician in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT skills and experience. Focus on your knowledge of Windows Server, Microsoft 365, and any customer service roles you've had. We want to see how you can bring value to our team!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love seeing candidates who can think on their feet and resolve problems efficiently, so don’t hold back on sharing your success stories!
Keep It Professional: While we appreciate a friendly tone, make sure your written communication is clear and professional. This role involves interacting with non-technical users, so showing you can communicate effectively is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Latcom plc
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server environments, Microsoft 365, and Google Workspace. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your technical expertise and problem-solving skills.
✨Show Off Your Customer Service Skills
Since this role involves a lot of client interaction, prepare examples that highlight your excellent interpersonal skills. Think about times when you’ve successfully resolved issues for non-technical users and how you maintained positive relationships with clients.
✨Be Ready to Adapt
Flexibility is key in this role, so be prepared to discuss how you manage multiple priorities and adapt to different client needs. Share experiences where you had to quickly adjust your approach to meet a client's unique IT requirements.
✨Communicate Clearly
Practice explaining technical concepts in simple terms, as you'll need to communicate effectively with non-technical users. During the interview, focus on clear and professional communication to demonstrate your ability to convey information succinctly.