Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support IT operations and maintain server rooms while learning from experienced professionals.
- Company: Dynamic tech company in Henley-On-Thames with a focus on innovation.
- Benefits: Competitive salary, performance bonuses, device allowance, and generous annual leave.
- Why this job: Kickstart your IT career in a supportive environment with hands-on experience.
- Qualifications: Passion for technology and a willingness to learn; some IT experience is a plus.
- Other info: Flexible work-from-home options after training and excellent growth opportunities.
The predicted salary is between 25000 - 32000 £ per year.
I am helping my client to find an enthusiastic IT Technical Support person to work alongside their IT Manager.
Please note:
- Due to the on-site nature of the role, please only apply if your commute to Henley-On-Thames is under an hour.
- This is a full-time, office-based role (Monday to Friday, 9-5) for the first 3-6 months while you get up to speed. After your training is complete, you'll have the flexibility to work from home a couple of days a week.
- You must have the right to work in the UK without sponsorship. We are unable to consider Tier 4 or Post-Study visas for this position, but applicants with a long-term Tier 2 Dependant Visa are welcome to apply.
What you'll be doing:
- Working closely with the IT Manager to help keep the company's server rooms running smoothly.
- Getting hands-on with setting up servers, switches, and UPS systems in the data centre.
- Making sure all Windows upgrades are rolled out on time and the antivirus software is always current.
- Once you're fully trained, you will help with their day-to-day IT issues.
What we're looking for:
- Some 1st Line Technical Support experience would be a plus, but it's not a deal-breaker.
- The most important thing is a genuine passion for technology and a desire to build a career in IT.
- A basic understanding of IT, common sense, and a great work ethic are essential.
- You're eager to learn and ready to be trained from the ground up.
- This role would be a perfect fit for a recent university graduate with an IT-related degree.
The perks:
- On top of a competitive salary, you'll get an excellent benefits package, including an annual performance bonus of £5k-£10k (discretionary & not guaranteed).
- A yearly allowance of up to £1,000 for new smart devices.
- 3% pension contribution.
- 25 days of annual leave.
If you're a tech enthusiast living near Henley-On-Thames and looking for a solid career opportunity, we'd love to hear from you.
Entry or 1st Line Technical Support employer: Latcom plc
Contact Detail:
Latcom plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry or 1st Line Technical Support
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former classmates who might know someone in the IT field. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research common technical support questions and practice your answers. Show off your passion for technology and your eagerness to learn – that’s what they’re really looking for!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that job, and applying directly can sometimes give you an edge over other candidates. Let’s get you started on this exciting journey!
We think you need these skills to ace Entry or 1st Line Technical Support
Some tips for your application 🫡
Show Your Passion for Tech: Make sure to highlight your genuine enthusiasm for technology in your application. We want to see that you're not just looking for any job, but that you’re excited about building a career in IT!
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Mention any relevant projects or coursework from your IT-related degree that showcase your understanding of technical support.
Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure to express why you’re a great fit for the role without rambling on.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Latcom plc
✨Know Your Tech Basics
Brush up on your fundamental IT knowledge before the interview. Familiarise yourself with common technical terms and concepts, especially those related to servers, switches, and antivirus software. This will show your genuine passion for technology and help you engage in meaningful conversations.
✨Show Enthusiasm for Learning
Since the role is all about training and growth, express your eagerness to learn. Share examples of how you've tackled new challenges in the past or any relevant projects you've worked on. This will demonstrate your readiness to build a career in IT.
✨Prepare Questions for the IT Manager
Think of insightful questions to ask the IT Manager during your interview. This could be about their approach to server management or how they handle day-to-day IT issues. It shows you're proactive and genuinely interested in the role and the company.
✨Highlight Your Work Ethic
Be ready to discuss your work ethic and how it aligns with the company's values. Share specific instances where you've gone above and beyond in previous roles or projects. This will help convey that you're not just looking for a job, but a place where you can contribute and grow.