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- Tasks: Lead the UK IS Application Services team and manage enterprise applications like HubSpot CRM.
- Company: Join a dynamic organisation focused on operational excellence and technology innovation.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
- Why this job: Shape the future of enterprise applications and drive impactful projects in a collaborative environment.
- Qualifications: Experience in HubSpot administration and managing SaaS applications is essential.
- Other info: Work around children; enhanced DBS check required. Must have full UK working rights.
CRM Enterprise Applications Manager required to work in the UK.
Please note:
- My client has several centres throughout the UK, so you'll report to whichever one is closest to you. There will be some travel to other centres, but this is mainly a remote position - you'll just need to go in for workshops or key meetings.
- Since you'll be working around children, you'll need to complete an enhanced DBS check, so please only apply if you're comfortable with this.
- My client isn't able to sponsor visas, so you'll need to have full, permanent UK working rights. Unfortunately, student visas and Tier 2 General visas won't work. The only exception is if you're on a Tier 2 Dependant visa that doesn't expire until after 2027, or if you'll be getting your ILR at your next extension.
Job purpose:
The Enterprise Applications Manager is responsible for leading the UK IS Application Services team and ensuring the effective management, configuration, and optimisation of enterprise applications. A major focus of this role will be driving the successful delivery of the HubSpot CRM project, ensuring seamless integration with other business systems and enabling data-driven decision-making across the organisation. This is a fantastic opportunity to shape the future of my clients enterprise applications, contribute to strategic projects on my client's technology roadmap, and to help drive operational excellence across the company.
Duties and responsibilities:
- Management, Planning and Delivery: Manage the UK IS Application Services team ensuring targets are consistently met. Lead on the planning, implementation, testing, and rollout of new enterprise applications and major enhancements to existing systems, partnering with internal teams, vendors/partners and other key stakeholders to deliver well-integrated, purpose-fit solutions that support strategic business goals.
- Application management and configuration: Manage HubSpot CRM by overseeing user administration, data integrity, workflow automation, reporting, and system optimisations. Leverage automation and AI where possible to enhance performance. Act as the primary liaison with HubSpot and other enterprise software vendors. Work with account managers to enhance systems in alignment with business needs. Ensure enterprise applications follow best practices for security, access control, and compliance with relevant regulations.
- Stakeholder collaboration: Work closely with leadership, internal and external stakeholders to translate business requirements into technical solutions.
- Support/troubleshooting: Lead a department that provides support for core enterprise applications. Assist in training users, promoting adoption, and ensuring a smooth transition during system upgrades or new implementations.
- Continuous improvement: Identify opportunities for system enhancements and process optimisation. Collaborate with internal teams and external partners to implement improvements.
Skills required:
- Proven experience in vendor management, contract negotiations, and working with external account managers.
- Strong expertise in HubSpot administration (certifications are a plus), including experience with HubSpot APIs and integrations.
- Proven experience managing, configuring and supporting SaaS-based enterprise applications.
- Familiarity with integration tools and methods (eg, API-based integrations, Middleware solutions and automation platforms).
- Experience in data governance, workflow automation, and process optimisation.
- Strong understanding of how enterprise systems interact across departments (eg, CRM, finance, HR, TMS, LMS).
- Able to travel, when required, to centres.
Please send in your CV if you have the above skills.
CRM Enterprise Applications Manager employer: Latcom plc
Contact Detail:
Latcom plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Enterprise Applications Manager
✨Network Like a Pro
Get out there and connect with people in your industry! Attend events, join online forums, or even hit up LinkedIn. The more you engage, the better your chances of landing that CRM Enterprise Applications Manager role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of how you've managed enterprise applications or improved processes. We want to see your expertise shine through!
✨Tailor Your Approach
Every company is different, so make sure you tailor your conversations to fit their needs. Research their current systems and think about how your experience with HubSpot and other applications can help them achieve their goals.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace CRM Enterprise Applications Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM Enterprise Applications Manager role. Highlight your experience with HubSpot and any relevant projects you've led. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve improved processes or driven successful projects in the past. This helps us see the impact you can make.
Be Clear and Concise: Keep your application clear and concise. Avoid jargon unless it’s relevant to the role. We appreciate straightforward communication, so make it easy for us to understand your qualifications and experiences.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Latcom plc
✨Know Your HubSpot Inside Out
Since the role heavily focuses on managing HubSpot CRM, make sure you brush up on your HubSpot knowledge. Familiarise yourself with its features, APIs, and integrations. Being able to discuss specific examples of how you've used HubSpot in previous roles will show your expertise and confidence.
✨Showcase Your Leadership Skills
As you'll be leading a team, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams or projects in the past. Highlight your approach to motivating team members and ensuring targets are met, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-world scenarios. Think about challenges you've faced in application management or vendor negotiations and how you overcame them. This will help you illustrate your critical thinking and adaptability.
✨Understand the Company Culture
Research the company’s values and culture, especially since you'll be working around children. Be ready to discuss how your personal values align with theirs. This will not only show your interest in the role but also your commitment to contributing positively to their environment.
