At a Glance
- Tasks: Support individuals in overcoming challenges and achieving independence through tailored assistance.
- Company: Join LATCH, a compassionate charity transforming lives through housing support.
- Benefits: Enjoy a competitive salary, generous leave, and a pension contribution.
- Other info: Flexible hours available, fostering a supportive and dynamic work environment.
- Why this job: Make a real difference in people's lives while building meaningful relationships.
- Qualifications: 3+ years as a Support Worker with experience in managing complex needs.
The predicted salary is between 29077 - 29077 £ per year.
Housing Support Worker
Location
Leeds
Hours: Permanent, with flexible options of 37, 30 or 22.5 hours per week, Monday to Friday.
We are looking to appoint either 1 x 37-hour and 1 x 22.5-hour Housing Support Worker, or 2 x 30-hour Housing Support Workers.
Salary
£29,077 per annum, pro rata for part-time hours
Benefits
5% employer pension contribution and 25 days' annual leave plus bank holidays, pro rata
Do you have experience of supporting people to overcome challenges, build their confidence and move towards greater independence?
LATCH is looking for experienced and committed Housing Support Workers to join its friendly and close-knit team in Leeds.
We are recruiting two Housing Support Workers and can offer flexibility across 37, 30 or 22.5 hours per week, depending on the experience and availability of the successful candidates.
This is an opportunity to build meaningful relationships with tenants and provide flexible, person-centred support that helps people maintain their homes, work towards their personal goals and create lasting positive change in their lives.
About LATCH
LATCH is an established Leeds-based charitable organisation with a vision that people should have quality homes and opportunities to lead fulfilling lives.
We refurbish empty and derelict properties, transforming them into high-quality supported homes for people who are experiencing homelessness or facing housing challenges.
Since LATCH began, more than 112 properties across Chapeltown, Harehills and Burley have been brought back into use.
Our work goes well beyond providing someone with a home.
We offer flexible and individualised support, recognising that every tenant has different experiences, strengths and aspirations.
Our approach incorporates strengths-based and trauma-informed practice, helping tenants to rebuild their confidence, develop new skills and progress towards independent living.
In 2025, LATCH housed 259 adults and children, supported 73 people into a new home and helped 57 tenants move successfully into independent living.
The role
As a Housing Support Worker, you will manage an active caseload of people with multiple and complex needs , working closely with tenants to understand their individual circumstances, identify their support needs and agree achievable goals.
Your support could include helping someone to manage their tenancy and finances, access benefits or specialist services, improve their wellbeing, develop independent living skills, or take steps towards volunteering, training and employment.
You will build supportive and professional relationships while encouraging tenants to recognise their strengths, make informed decisions and take greater control of their lives.
The role will also involve transporting tenants where required, so a full UK driving licence and access to your own vehicle for work purposes are essential.
Your responsibilities will include
- Completing housing and support needs assessments and contributing to decisions about suitable housing offers.
- Working with tenants to develop, implement and regularly review individual support plans using the Outcomes Star.
- Helping tenants establish and maintain their tenancies and reduce the risk of recurring homelessness.
- Supporting tenants with practical and emotional issues, including budgeting, paying bills, planning meals and managing their homes.
- Helping tenants access welfare benefits and maximise their income.
- Supporting tenants to access community activities, volunteering, training and employment opportunities.
- Completing risk assessments and responding appropriately to safeguarding concerns and incidents.
- Working with partner organisations, making referrals and attending multidisciplinary meetings where required.
- Supporting tenants to prepare for and move successfully into independent living.
- Monitoring the condition of tenants' accommodation and reporting repairs or damage.
- Maintaining accurate, detailed and confidential case records.
- Contributing to service development, team meetings, performance reporting and the achievement of service outcomes.
- Prioritising changing and competing demands effectively across an active caseload.
- Transporting tenants where required as part of their support.
About you
We are looking for someone who is warm, dependable and able to develop positive working relationships with people who may have experienced homelessness, trauma or a range of complex support needs.
You will need
- At least 3 years' experience working as a Support Worker.
- Experience of managing an active caseload of people with multiple and complex needs.
- Experience of building and maintaining effective support relationships.
- An understanding of homelessness and the range of practical and emotional issues people may experience.
- The ability to assess housing and support needs, identify risks and develop appropriate support plans.
- The ability to develop, implement and review person-centred support plans.
- The ability to prioritise changing and competing demands across an active caseload.
- Knowledge of welfare rights and benefits.
- Knowledge and understanding of safeguarding principles and procedures.
- The ability to maintain professional boundaries and confidentiality.
- Strong written and verbal communication skills.
- Good organisational skills and the ability to manage your own time and workload.
- Confidence using Microsoft Office, databases and electronic record-keeping systems.
- The ability to work independently, use your initiative and contribute positively as part of a team.
Housing Support Worker in Leeds employer: Latch Careers
LATCH is an exceptional employer located in Leeds, dedicated to transforming lives through quality housing and personalised support. With a strong commitment to employee well-being, we offer flexible working hours, generous annual leave, and a supportive work culture that fosters professional growth and development. Join our close-knit team and make a meaningful impact in the community while enjoying the unique opportunity to help individuals achieve independence and stability in their lives.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Worker in Leeds
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Latch Careers.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Latch Careers!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Latch Careers, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Latch Careers or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing Support Worker in Leeds
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Latch Careers:Before hitting send, make sure to tailor your application specifically to Latch Careers! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Latch Careers
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
