Social Media Content and Community Manager
Social Media Content and Community Manager

Social Media Content and Community Manager

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Create engaging social media content and build a vibrant online community.
  • Company: Join lastminute.com, the European leader in Dynamic Holiday Packages.
  • Benefits: Enjoy a hybrid work model, flexible hours, and travel industry discounts.
  • Why this job: Be part of a creative team that values innovation and personal growth.
  • Qualifications: Experience in social media management and video content creation is essential.
  • Other info: Work in an inclusive environment with opportunities for volunteering and training.

The predicted salary is between 28800 - 43200 £ per year.

Social Media Content and Community Manager Social Media Content and Community Manager The Company At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. Job Description The job in brief: Job Title: Social Media Content and Community Manager Working model: Hybrid – London Team: Social Media team within the Marketing department Level: Professional Location: London, UK Contract: Permanent – full-time (36 h/week) Do you have a passion for creating social media content and a knack for growing online communities? We’re on the hunt for a vibrant and talented person to join our team! In this role, you’ll craft & create content and foster a thriving online community. If you live and breathe social media, love brainstorming innovative campaigns, and have a proven track record of organically growing social channels, then this is the perfect opportunity for you. Responsibilities: Content strategy, creation and social media management: Creatively bring to life the lastminute.com social media strategy. Create a weekly end-to-end content production machine, including video content. Engage in organic conversations and develop compelling content for various social media platforms. Collaborate with marketing and creative teams to produce multimedia content. Keep up with the latest social media trends and tools. Manage and maintain all social media accounts, including scheduling and monitoring engagement. Community Building and Engagement: Cultivate a strong online community through proactive engagement. Monitor and moderate user-generated content. Work with the customer karma team to address inquiries and feedback. Analytics and Reporting: Utilise social media analytics tools to measure key performance indicators (KPIs). Prepare reports summarising campaign performance and community growth. Monitor competitor activities and industry trends. Qualifications We’re looking for proven experience in managing social media channels and organically growing online communities. Proven experience as a designer/motion creator, comfortable with video editing tools. Experience producing video content for Instagram Reels, TikTok & YouTube Shorts. An understanding of social media formats and how to drive engagement. Ability to analyse data and derive actionable insights. Additional Information How we work together: An inclusive, friendly, and international environment. Shorter working week (36h), with a half working day on Fridays. Flexible working hours, with core hours from 10:00am to 4:00 pm. Possibility to work from anywhere for a period defined according to local regulations. How we learn together: Dedicated time for personal growth and training. Access to e-learning platforms and bespoke training content. Other perks: 2 paid days off per year for volunteering. Occasional social events. Travel industry discounts. Support through significant life moments. Wish you were here? We do, too! Selection process steps: HR Screening Interview with line manager and team members Case study Coffee chat with CMO Offer extended Please note the process can vary. The recruiter will share more details when setting up the interview. Our commitment to celebrate diversity and generate belonging At the heart of our culture is a commitment to inclusion across various dimensions. We believe in an equal opportunity space that celebrates the uniqueness of everyone who works here. Eligibility criteria: By submitting your application, you confirm that you are legally authorised to work in the country of employment and do not require visa sponsorship. #J-18808-Ljbffr

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Contact Detail:

Last Minute Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Social Media Content and Community Manager

✨Tip Number 1

Familiarise yourself with lastminute.com's social media presence. Engage with their content by liking, sharing, and commenting to show your genuine interest in their brand and community.

✨Tip Number 2

Prepare a portfolio showcasing your best social media campaigns and community engagement strategies. Highlight any successful projects that demonstrate your ability to grow online communities organically.

✨Tip Number 3

Stay updated on the latest trends in social media and travel tech. Being knowledgeable about current events and innovations in these areas will help you stand out during interviews.

✨Tip Number 4

Network with professionals in the travel and social media industries. Attend relevant events or join online groups to connect with others who can provide insights or referrals for the role.

We think you need these skills to ace Social Media Content and Community Manager

Social Media Management
Content Creation
Video Editing
Community Engagement
Analytics and Reporting
Creative Thinking
Trend Awareness
Collaboration Skills
Proactive Communication
Understanding of Social Media Formats
Data Analysis
Campaign Strategy Development
User-Generated Content Moderation
Adaptability to New Tools

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in social media management and community building. Use specific examples of campaigns you've worked on and the results achieved to demonstrate your skills.

Craft a Compelling Cover Letter: In your cover letter, express your passion for social media and community engagement. Mention why you want to work at lastminute.com specifically and how your values align with their mission.

Showcase Your Creativity: If possible, include links to your previous social media work or a portfolio showcasing your content creation skills. Highlight any innovative campaigns you've led or contributed to that resulted in significant engagement.

Research the Company: Familiarise yourself with lastminute.com's social media presence and recent campaigns. This will help you tailor your application and show that you're genuinely interested in the role and the company.

How to prepare for a job interview at Last Minute Group

✨Showcase Your Creativity

As a Social Media Content and Community Manager, creativity is key. Prepare examples of your previous work that highlight your ability to create engaging content. Bring along a portfolio or links to your social media profiles that demonstrate your skills in video editing and content creation.

✨Know the Brand Inside Out

Familiarise yourself with lastminute.com's social media presence and overall brand voice. Understand their current campaigns and community engagement strategies. This will help you discuss how you can contribute to their goals and align with their values during the interview.

✨Prepare for Analytics Questions

Be ready to discuss how you measure success on social media. Familiarise yourself with key performance indicators (KPIs) relevant to community growth and engagement. You might be asked to analyse a case study or provide insights based on data, so brush up on your analytical skills.

✨Engagement Strategies

Think about innovative ways to engage an online community. Prepare ideas for campaigns or initiatives that could enhance community interaction. Discussing your proactive approach to community building will show your passion for the role and your understanding of effective social media management.

Social Media Content and Community Manager
Last Minute Group
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