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For Companies At a Glance
- Tasks: Manage hotel accounts, build relationships, and drive profitable sales.
- Company: Join lastminute.com, a fun and dynamic travel company.
- Benefits: Enjoy flexible hours, remote work options, and employee discounts on travel.
- Why this job: Be part of a vibrant team that values culture and personal growth.
- Qualifications: Three years in travel or account management; strong communication skills required.
- Other info: Work a shorter week with focus time for learning on Fridays.
The predicted salary is between 21600 - 36000 £ per year.
Market Manager (North America and Caribbean) The purpose of this role is to account manage hotels, driving relationships to achieve profitable sales, and hit margin targets. The ideal candidate will be a relationship-powerhouse, an excellent communicator, and have the ability to negotiate naturally. In addition, the candidate should be motivated by having clear financial targets and must enjoy contributing to the culture of a small, fun, dynamic team. This role requires an individual whose dual skill-set could paint the following picture (preferably in lastminute.com magenta colours!): An Administrative Powerhouse – The ideal candidate will be someone who can keep on top of multiple work-flows, can analyse data from numerous reporting sources and who maintains attention to detail under pressure. This role has little administrative support. The successful candidate will not only make the decisions, but will act upon them as well. There is a significant use of various internal systems and an aptitude for learning multiple systems is a must. A Relationship-master-builder – An excellent communicator who can ensure lastminute.com have enduring alliances and friendships in the trade; happy to spend plenty of time out of the office or on the phone making a personal difference- the successful candidate will be able to negotiate naturally at all levels. A Deal-Maker Extraordinaire – The ability to source exclusive supply, required by our customers, often against difficult market conditions. Main Responsibilities Responsible for all elements of ongoing account management – maintaining mature accounts, whilst also growing & developing new relationships. Evaluate existing partnerships and determine actions to optimise performance. Contracting new hotels and expanding/exploring potential new markets. Work with suppliers and internal teams to maximise sales & marketing opportunities. Negotiate deals and secure the best commercial terms with hotels. Track and monitor the competitive performance of hotels. Attend relevant trade events & meet with suppliers on a regular basis. Minimum Requirements Experience/knowledge of the key markets (e.g. New York/Las Vegas). Minimum three years experience in online travel agency, hotel or industry related role. A history of account management and the ability to promote long-term, mutually beneficial relationships. Travel industry contacts within relevant destination and market. Strong problem-solving, analysis, and planning skills. Ability to present to large groups. Proficiency in Mac, Microsoft office, Google suites and PC applications. Aptitude to learn new systems quickly. Fluent in English, additional languages a plus. University degree level of education. Additional Information What we offer Join a dynamic team in an inclusive-international environment. Grow thanks to the career journey and our internal mobility perspective. Manage your own schedule thanks to the flexible start and end of the working day. Work a shorter working week (36h), of which 4 hours on Friday morning. Get focus time for learning, development and deep work on Friday mornings. Work partially or fully remote according to local laws. Enjoy continuous training thanks to our company platform. Benefit from employee discounts on travel. Receive 2 days off per year for the purpose of volunteering. Receive a voucher after some years in the company. Get free snacks / fruit / hot drinks / water / beverages at our offices. Welfare platform (Corporate Benefits) where you will find dedicated discounts with more than 1500 partners. #J-18808-Ljbffr
Contact Detail:
Last Minute Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Market Manager (North America and Caribbean)
✨Tip Number 1
Familiarise yourself with the key markets mentioned in the job description, like New York and Las Vegas. Understanding the local dynamics and trends will help you engage more effectively with potential partners and demonstrate your expertise during interviews.
✨Tip Number 2
Network within the travel industry to build relationships with hotel contacts. Attend relevant trade events or webinars to meet industry professionals, as these connections can provide valuable insights and potentially lead to referrals for the Market Manager role.
✨Tip Number 3
Showcase your negotiation skills by preparing examples of past successes in securing deals or managing accounts. Be ready to discuss how you overcame challenges in difficult market conditions, as this will highlight your ability to thrive in a competitive environment.
✨Tip Number 4
Demonstrate your analytical abilities by discussing how you've used data to optimise performance in previous roles. Prepare to explain how you track and monitor competitive performance, as this aligns closely with the responsibilities of the Market Manager position.
We think you need these skills to ace Market Manager (North America and Caribbean)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within the travel industry. Emphasise your relationship-building skills and any specific achievements that demonstrate your ability to meet financial targets.
Craft a Compelling Cover Letter: In your cover letter, showcase your communication skills and your passion for the role. Mention specific examples of how you've successfully negotiated deals or built long-term relationships in previous positions.
Highlight Technical Proficiency: Since the role requires proficiency in various systems, be sure to mention your experience with Mac, Microsoft Office, Google Suites, and any other relevant applications. If you have a knack for learning new systems quickly, include that as well.
Showcase Your Market Knowledge: Demonstrate your understanding of the North American and Caribbean markets. Include any relevant contacts or experiences that show your familiarity with key locations like New York or Las Vegas, as this will strengthen your application.
How to prepare for a job interview at Last Minute Group
✨Showcase Your Relationship Skills
As a Market Manager, your ability to build and maintain relationships is crucial. Prepare examples of how you've successfully managed accounts and fostered partnerships in the past. Highlight your communication style and any specific strategies you used to strengthen these relationships.
✨Demonstrate Your Analytical Abilities
This role requires a keen eye for data analysis. Be ready to discuss how you've used data to inform decisions in previous roles. Bring examples of reports or analyses you've conducted that led to successful outcomes, especially in a sales context.
✨Prepare for Negotiation Scenarios
Negotiation is key in this position. Think of a few challenging negotiation situations you've faced and how you navigated them. Be prepared to role-play a negotiation scenario during the interview to showcase your skills in real-time.
✨Familiarise Yourself with the Market
Understanding the North American and Caribbean markets is essential. Research current trends, challenges, and opportunities in these regions. Being able to discuss these insights will demonstrate your commitment and knowledge about the role and its requirements.
