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For Companies At a Glance
- Tasks: Lead hotel partnerships and optimize market performance in Eastern Europe.
- Company: Join lastminute.com, a top European Travel Tech leader transforming travel experiences.
- Benefits: Enjoy flexible hours, remote work options, and employee discounts on travel.
- Why this job: Be part of an inclusive culture that values innovation and personal growth.
- Qualifications: 5+ years in sales or e-commerce, preferably in the travel industry; strong English skills required.
- Other info: Work a shorter week with focus time for learning every Friday morning.
The predicted salary is between 36000 - 60000 ÂŁ per year.
The Company
lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan.
Our mission is to lead the travel industry by leveraging technology to simplify, personalise, and enhance our customers’ travel experience. Experts in brightening up online travel, we help our customers find and do “whatever makes them pink”.
We continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution. More than 1,700 employees spread across our offices worldwide develop our own products and services to power the entire traveller journey for millions of people.
At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.
lastminute.com N.V. is a publicly-traded company listed under the ticker symbol LMN on the SIX Swiss Exchange.
Job Description
As Market Manager, the key objective is to guide expansion of lastminute.com’s network of hotel partnerships, establishing and maintaining account relationships. The Market Manager leverages their experience in procurement, e-commerce, revenue management and the hotel/travel/hospitality industry, generally, in order to manage lastminute.com’s hotel market and market partnership-related functions.
The Market Manager will be dedicated to Eastern Europe destinations (such as Czech Republic, Hungary, Poland).
Additionally, the Market Manager is expected to identify trends, optimize pricing, ensure content competitiveness and identify and secure potential sources of supply to satisfy consumer demand on lastminute.com storefronts.
Key Responsibilities
- Build strong supplier relationships and convincingly explain the strategic benefits of the lastminute.com products to grow bookings, revenues and gross profit in assigned markets.
- Evaluate existing partnerships and determine actions to optimize performance.
- Execute and track both acquisition and account management activities.
- Recommend and execute strategies and promotional activities with hotel partners to maximize lastminute.com accommodation availability and content competitiveness.
- Decide on promotional campaigns and conditions/criteria for participation.
- Identify, prioritize, negotiate, contract and onboard non-participatory hotels, ensuring favorable terms and conditions.
- Conduct ongoing reviews of production with participating hotels and continually present strategic recommendations using a consultative approach to optimize hotel conversion and assist partner hotels in maximizing their revenue via lastminute.com products.
- Formulate project ideas, determine where opportunity exists and implement new approaches.
- Negotiate and evaluate costs of running feature marketing campaigns for hotel properties.
- Identify regional supply requirements in terms of product offerings and promotions to meet market demands.
- Identify, qualify, contact, counsel, and visit key accommodation suppliers to grow lastminute.com’s portfolio.
- Maintain knowledge of key events in assigned markets and their impact on hotel availability.
- Research and troubleshoot rate and availability issues preventing hotels from maximizing booking performance; e.g., problems with connectivity, rate mapping, extranet management, etc.
- Manage listings for new suppliers and renewals with existing partners.
- Manage and improve upon internal team operation processes.
- Train and inform hotel partners on lastminute.com technologies, tools and models.
- Create business case to facilitate new product creation or enhancements of existing technology, reporting and tools.
- Use out-of-the-box thinking to develop and implement solutions to unique challenges.
- Conduct market research.
- Prepare presentations and materials.
- Manage regular weekly/monthly supplier reports.
- Conduct local and/or national training (e.g., account management techniques, best practices, specific areas of business).
Minimum Requirements
- Excellent command of English written and spoken, any additional language is a plus.
- Bachelor’s degree in any relevant field or equivalent experience.
- At least five years of experience in sales, e-commerce and/or revenue management, highly preferred within hotel, travel or hospitality industry (especially OTA channels).
- Travel industry contacts within relevant destination and market is a plus.
- Strong interpersonal skills and ability to influence external/internal stakeholders.
- Ability to research, prepare and communicate various proposals to potential and current hotel partners.
- Success in acquiring, building and maintaining long-term customer relationships.
- Proficiency in Microsoft office and PC applications.
- Strong problem-solving, analysis, and planning skills.
- Adapts well to – and is energised by – changing and dynamic workplace and industry.
- Possesses creative and innovative instincts and the ability to translate ideas into reality.
- Thrives as a team player demonstrates a strong work ethic.
Additional Information
What we offer
By joining our company, you will have the chance to:
- Join a dynamic team in an inclusive-international environment.
- Grow thanks to the career journey and our internal mobility perspective.
- Manage your own schedule thanks to the flexible start and end of the working day.
- Work a shorter working week (36h), of which 4 hours on Friday morning.
- Get focus time for learning, development and deep work on Friday mornings.
- Work partially or fully remote according to local laws.
- Enjoy continuous training thanks to our company platform.
- Benefit from employee discounts on travel.
- Receive 2 days off per year for the purpose of volunteering.
- Receive a voucher after some years in the company.
- Get free snacks / fruit / hot drinks / water / beverages at our offices.
- Participate in amazing winter and summer corporate events.
- Benefit from extended parental or marriage leave according to local laws.
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Market Manager (hybrid working model) employer: Last Minute Group
Contact Detail:
Last Minute Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Market Manager (hybrid working model)
✨Tip Number 1
Familiarize yourself with the Eastern European travel market, especially in countries like the Czech Republic, Hungary, and Poland. Understanding local trends and consumer behavior will help you stand out as a candidate who can effectively manage hotel partnerships in these regions.
✨Tip Number 2
Network with professionals in the hotel and travel industry, particularly those with connections to online travel agencies (OTAs). Building relationships with key players can provide you with insights and potential referrals that may enhance your application.
✨Tip Number 3
Stay updated on the latest technology trends in the travel sector. Being knowledgeable about innovative tools and platforms used in e-commerce and revenue management will demonstrate your commitment to enhancing customer experiences at lastminute.com.
✨Tip Number 4
Prepare to discuss specific strategies for optimizing hotel partnerships during your interview. Think about how you would approach supplier relationships and promotional campaigns, as this will show your proactive mindset and strategic thinking.
We think you need these skills to ace Market Manager (hybrid working model)
Some tips for your application 🫡
Understand the Company Culture: Dive into lastminute.com's mission and values. Highlight your alignment with their commitment to inclusion and innovation in your application.
Tailor Your CV: Emphasize your experience in sales, e-commerce, and revenue management, particularly within the hotel or travel industry. Use specific examples that demonstrate your ability to build relationships and optimize performance.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the travel industry and how your skills can contribute to lastminute.com’s goals. Mention any relevant contacts or experiences in Eastern Europe to strengthen your application.
Showcase Problem-Solving Skills: Provide examples of how you've successfully navigated challenges in previous roles. This could include optimizing pricing strategies or improving supplier relationships, which are key responsibilities for the Market Manager position.
How to prepare for a job interview at Last Minute Group
✨Show Your Passion for Travel
Make sure to express your enthusiasm for the travel industry and how it aligns with lastminute.com's mission. Share personal experiences or insights that highlight your love for travel and how you can contribute to enhancing customer experiences.
✨Demonstrate Your Market Knowledge
Research Eastern European travel trends and hotel markets before the interview. Be prepared to discuss specific strategies you would implement to grow lastminute.com's hotel partnerships in these regions, showcasing your understanding of local dynamics.
✨Highlight Your Relationship-Building Skills
Since the role involves building strong supplier relationships, come prepared with examples of how you've successfully managed partnerships in the past. Discuss your approach to negotiation and how you ensure mutual benefits for both parties.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities, especially related to rate and availability issues. Think of specific challenges you've faced in previous roles and how you overcame them, demonstrating your analytical and creative thinking skills.
