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For Companies At a Glance
- Tasks: Manage hotel partnerships, drive sales, and negotiate deals to enhance traveller experiences.
- Company: Join lastminute.com, a leading European Travel-Tech company passionate about holidays.
- Benefits: Enjoy a shorter working week, flexible hours, and opportunities for professional development.
- Why this job: Make a real impact in the travel industry while building lasting relationships.
- Qualifications: 3+ years in account management, excellent communication, and negotiation skills required.
- Other info: Work in a diverse, inclusive environment with colleagues from over 48 nationalities.
The predicted salary is between 36000 - 60000 £ per year.
The Company
At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world.
We are looking for a Market Manager to join our team of around 1,700 people worldwide to help us power up the traveller’s journey for millions of holidaymakers. The purpose of this role is to account manage hotels, driving relationships to achieve profitable sales, and hit margin targets. The ideal candidate will be a relationship-powerhouse, an excellent communicator, and have the ability to negotiate naturally. In addition, the candidate should be motivated by having clear financial targets and must enjoy contributing to the culture of a small, fun, dynamic team.
Job Description
The job in brief:
Job Title: Market Manager – Hotel Partnerships
Working model: hybrid from London
Team: you will join the Hotel Partnerships Northern Europe & International team
Level: Professional
Location: UK
Contract: Permanent 36 h/week
What your impact will be:
- Responsible for all elements of ongoing account management maintaining mature accounts, whilst also growing & developing new relationships.
- Evaluate existing partnerships and determine actions to optimise performance
- Contracting new hotels and expanding/exploring potential new markets
- Work with suppliers and internal teams to maximise sales & marketing opportunities
- Negotiate deals and secure the best commercial terms with hotels
- Track and monitor the competitive performance of hotels
- Attend relevant trade events & meet with suppliers
Qualifications
Your expertise
- An Administrative Powerhouse: The ideal candidate will be someone who can keep on top of multiple work-flows, can analyse data from numerous reporting sources and who maintains attention to detail under pressure. This role has little administrative support. The successful candidate will not only make the decisions, but will act upon them.
- A Relationship-master-builder: An excellent communicator who can ensure lastminute.com has longstanding partnerships in the trade; happy to spend plenty of time making a personal difference- the successful candidate will be able to negotiate naturally at all levels.
- A Deal-Maker Extraordinaire: The ability to source exclusive supply, required by our customers, often against difficult market conditions.
- Experience/knowledge of hotel account management
- Minimum 3 years experience in online travel agency, hotel or industry related role
- A history of account management and the ability to promote long-term, mutually beneficial relationships
- Travel industry contacts
- Strong problem-solving, analysis, and planning skills
- Proficiency in Mac, Microsoft office, Google suites applications.
- Aptitude to learn new systems quickly
- Ability to adapt and overcome challenging situations
- Fluent in French & English (additional languages a plus)
- University degree level of education
Additional Information
Perks of working with us:
An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities)
Shorter working week (36h as full time), with a half working day on Fridays
Flexible start and end of the working day
Possibility to work from anywhere for a period of time per year defined according to local regulations
Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to deep work, personal growth, learning and training and/or focus time.
Professional and managerial skills development training paths, access to e-learning platforms such as O’reilly, Udemy, Coursera (depending on the department), and to our internal platform offering bespoke training content
2 paid days off per year for volunteering purposes
Occasional social events to foster connections among colleagues
Travel industry discounts and flash exclusive staff fares
We support our employees through life’s significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws.
Selection process steps:
- HR interview (30 minutes)
- 1st interview (Manager 1 hour): soft skills + technical knowledge
- 2nd interview (Manager + team member 1 hour)
Our commitment to celebrate diversity and generate belonging
At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.
Eligibility criteria:
By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.
Please submit your resume in English
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Market Manager – Hotel Partnerships employer: Last Minute Group
Contact Detail:
Last Minute Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Market Manager – Hotel Partnerships
✨Tip Number 1
Network like a pro! Get out there and connect with people in the travel industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research lastminute.com and understand their culture and values. Think about how your skills as a relationship-builder and deal-maker can contribute to their goals. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice your negotiation skills! Since this role is all about driving profitable sales and securing the best terms, brush up on your negotiation techniques. Role-play with a friend or use online resources to get comfortable with making deals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at lastminute.com. Don’t miss out on this opportunity!
We think you need these skills to ace Market Manager – Hotel Partnerships
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, we’re looking for someone who can build relationships, so show us how you connect with others.
Tailor Your Application: Make sure to tailor your application specifically for the Market Manager role. Highlight your experience in hotel account management and any relevant achievements that demonstrate your ability to drive profitable sales. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary and make sure to highlight your key achievements and skills that relate to the job description.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at Last Minute Group
✨Know Your Numbers
As a Market Manager, you'll need to demonstrate your understanding of financial targets and performance metrics. Brush up on key figures related to hotel partnerships and be ready to discuss how you've met or exceeded targets in the past.
✨Showcase Your Relationship Skills
This role is all about building and maintaining relationships. Prepare examples of how you've successfully negotiated deals or strengthened partnerships in previous roles. Highlight your communication style and how it fosters collaboration.
✨Be Ready to Problem-Solve
Expect questions that assess your problem-solving abilities. Think of specific challenges you've faced in account management and how you overcame them. This will show your potential employer that you're adaptable and resourceful.
✨Research the Company Culture
lastminute.com values a fun and dynamic team environment. Familiarise yourself with their culture and values, and think about how you can contribute to this atmosphere. Be prepared to discuss how you align with their commitment to diversity and inclusion.
