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For Companies At a Glance
- Tasks: Manage hotel partnerships, drive sales, and negotiate deals to enhance traveller experiences.
- Company: Join lastminute.com, a leading European Travel-Tech company passionate about holidays.
- Benefits: Enjoy a shorter working week, flexible hours, and opportunities for professional development.
- Why this job: Make a real impact in the travel industry while building lasting relationships.
- Qualifications: 3+ years in account management, excellent communication, and negotiation skills required.
- Other info: Work in a diverse, inclusive environment with colleagues from over 48 nationalities.
The predicted salary is between 36000 - 60000 £ per year.
The Company
At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world.
We are looking for a Market Manager to join our team of around 1,700 people worldwide to help us power up the traveller's journey for millions of holidaymakers. The purpose of this role is to account manage hotels, driving relationships to achieve profitable sales, and hit margin targets. The ideal candidate will be a relationship-powerhouse, an excellent communicator, and have the ability to negotiate naturally. In addition, the candidate should be motivated by having clear financial targets and must enjoy contributing to the culture of a small, fun, dynamic team.
Job Description
The job in brief:
- Working model: hybrid from London
- Team: you will join the Hotel Partnerships Northern Europe & International team
- Level: Professional
- Location: UK
- Contract: Permanent 36 h/week
What your impact will be:
- Responsible for all elements of ongoing account management maintaining mature accounts, whilst also growing & developing new relationships.
- Evaluate existing partnerships and determine actions to optimise performance
- Contracting new hotels and expanding/exploring potential new markets
- Work with suppliers and internal teams to maximise sales & marketing opportunities
- Negotiate deals and secure the best commercial terms with hotels
- Track and monitor the competitive performance of hotels
- Attend relevant trade events & meet with suppliers
Your expertise
- An Administrative Powerhouse: The ideal candidate will be someone who can keep on top of multiple work-flows, can analyse data from numerous reporting sources and who maintains attention to detail under pressure. This role has little administrative support. The successful candidate will not only make the decisions, but will act upon them.
- A Relationship-master-builder: An excellent communicator who can ensure lastminute.com has longstanding partnerships in the trade; happy to spend plenty of time making a personal difference- the successful candidate will be able to negotiate naturally at all levels.
- A Deal-Maker Extraordinaire: The ability to source exclusive supply, required by our customers, often against difficult market conditions.
- Experience/knowledge of hotel account management
- Minimum 3 years experience in online travel agency, hotel or industry related role
- A history of account management and the ability to promote long-term, mutually beneficial relationships
- Travel industry contacts
- Strong problem-solving, analysis, and planning skills
- Proficiency in Mac, Microsoft office, Google suites applications.
- Aptitude to learn new systems quickly
- Ability to adapt and overcome challenging situations
- Fluent in French & English (additional languages a plus)
- University degree level of education
Additional Information
Perks of working with us:
- An inclusive, friendly, and international environment (you'll be working with colleagues from +10 countries and over 48 nationalities)
- Shorter working week (36h as full time), with a half working day on Fridays
- Flexible start and end of the working day
- Possibility to work from anywhere for a period of time per year defined according to local regulations
- Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to deep work, personal growth, learning and training and/or focus time.
- Professional and managerial skills development training paths, access to e-learning platforms such as O'reilly, Udemy, Coursera (depending on the department), and to our internal platform offering bespoke training content
- 2 paid days off per year for volunteering purposes
- Occasional social events to foster connections among colleagues
- Travel industry discounts and flash exclusive staff fares
- We support our employees through life's significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws.
Selection process steps:
- HR interview (30 minutes)
- 1st interview (Manager 1 hour): soft skills + technical knowledge
- 2nd interview (Manager + team member 1 hour)
Our commitment to celebrate diversity and generate belonging
At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.
Eligibility criteria:
By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.
Please submit your resume in English.
Market Manager – Hotel Partnerships in London employer: Last Minute Group
Contact Detail:
Last Minute Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Market Manager – Hotel Partnerships in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the travel industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might help you land that Market Manager role!
✨Tip Number 2
Show off your negotiation skills! When you get the chance to chat with hiring managers or during interviews, share examples of how you've successfully negotiated deals in the past. This will highlight your ability to secure the best commercial terms, which is key for this role.
✨Tip Number 3
Be prepared to discuss your analytical prowess. Brush up on how you've used data to drive decisions in previous roles. The more you can demonstrate your ability to evaluate partnerships and optimise performance, the better your chances of impressing the interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining lastminute.com and being part of our dynamic team. Don’t miss out on this opportunity!
We think you need these skills to ace Market Manager – Hotel Partnerships in London
Some tips for your application 🫡
Show Off Your Relationship Skills: In your application, make sure to highlight your experience in building and maintaining relationships. We want to see how you've successfully managed accounts and negotiated deals in the past. Remember, this role is all about being a relationship powerhouse!
Be Data-Driven: Since the role involves analysing data and optimising performance, don’t shy away from showcasing your analytical skills. Include examples of how you've used data to drive decisions and improve outcomes in your previous roles.
Tailor Your Application: Make your application stand out by tailoring it to the job description. Use keywords from the posting, like 'account management' and 'negotiation', to show that you understand what we’re looking for. This will help us see you as a perfect fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team at lastminute.com!
How to prepare for a job interview at Last Minute Group
✨Know Your Numbers
As a Market Manager, you'll need to be comfortable with financial targets. Brush up on your understanding of profit margins and sales metrics related to hotel partnerships. Be ready to discuss how you've met or exceeded targets in the past.
✨Showcase Your Relationship Skills
This role is all about building and maintaining relationships. Prepare examples of how you've successfully negotiated deals or strengthened partnerships in previous roles. Highlight your communication style and how it fosters collaboration.
✨Research the Company and Industry
Familiarise yourself with lastminute.com and its position in the travel-tech space. Understand their competitors and market trends. This knowledge will help you ask insightful questions and demonstrate your genuine interest in the role.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving and negotiation skills. Think of specific situations where you had to overcome challenges in account management or deal-making, and be ready to share your thought process and outcomes.
