At a Glance
- Tasks: Lead transformation projects, gather requirements, and create practical solutions that drive change.
- Company: Join Last Mile, a leading utilities company focused on innovation and service excellence.
- Benefits: Enjoy 25 days holiday, flexible hours, and a range of employee benefits including private medical insurance.
- Other info: Be part of a Great Place to Work® certified company with excellent career growth opportunities.
- Why this job: Make a real impact in the multi-utility sector while developing your skills in a supportive environment.
- Qualifications: Experience in business analysis and digital transformation is essential; professional qualifications are a plus.
The predicted salary is between 51750 - 63250 £ per year.
Senior Business Analyst – Hamilton, Glasgow
Join a leading utilities company that champions innovation and service excellence.
At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector.
Our Transformation and Delivery team is growing, and we're excited to welcome a talented Senior Business Analyst to join us.
As a Senior Business Analyst, you’ll help shape business and technology change across Last Mile, working on key transformation projects that improve how we use systems, data and processes.
You’ll work closely with business teams, technology colleagues, implementation partners and suppliers to understand requirements and turn them into practical solutions that make a real difference.
You’ll lead business analysis activity across projects, including user engagement, requirements gathering, solution options assessment and business case preparation.
You’ll also play an important role in the selection, design and implementation of enterprise systems, making sure business needs, reporting requirements and user experience are fully considered.
What’s in it for you as a Senior Business Analyst?
Here at Last Mile, we pride ourselves in providing a great range of benefits including a fantastic amount of annual leave, including a Christmas shut down.
- 25 days holiday, increasing after 2 years by 1 day each year up to 30 days, plus 9 public holidays
- Discretionary bonus
- EV and ULEV salary sacrifice scheme (subject to minimum length of service)
- Cycle to work salary sacrifice scheme
- Up to 7% employer pension contribution
- Life assurance (x4 annual basic salary)
- Retail, travel and leisure discounts via our Miles More benefits platform
- Refer a friend incentive
- Stream – Financial wellbeing platform
- Employee assistance programme
- Flexible start and finish times for eligible roles*
- Private medical insurance*
- Company sick pay*
*Some of our benefits are only applicable when you have successfully completed your probation period*
Your responsibilities as a Senior Business Analyst
- Lead business analysis activity across transformation projects, including requirements gathering, stakeholder workshops, process review and clear documentation.
- Translate requirements into practical outputs such as user stories, process maps, acceptance criteria and specifications.
- Identify opportunities to simplify, standardise and improve ways of working across teams, processes, systems and data.
- Support the selection, procurement, implementation and improvement of enterprise systems and data solutions.
- Work closely with business and technology teams, suppliers and implementation partners to ensure solutions meet business needs and are ready for successful deployment.
- Contribute to business cases, options appraisals, testing, reporting frameworks and benefits tracking to support confident delivery and measurable business outcomes.
Experience / Knowledge
- Experience working as a Business Analyst within large scale digital transformation, systems implementation, or operational improvement.
- Extensive experience in requirements gathering, options assessment and business case preparation.
- Experience facilitating workshops and engaging stakeholders at all levels of the organisation.
- Experience supporting enterprise-wide system implementations and integration.
- Experience working with third-party suppliers and technology delivery partners.
Qualifications
- Professional qualification, or equivalent experience in Business Analysis, Business Management, Information Systems, or a related discipline.
- Professional Business Analysis qualification (e. g., BCS Business Analysis, IIBA, CBAP, PMI-PBA, or equivalent) desirable.
- Knowledge of project delivery methodologies such as Agile, Waterfall, or Hybrid delivery approaches.
- Evidence of continuous professional development in business analysis, change, process improvement, or transformation.
It is our intention to start 1st stage Interviews, week commencing the 24th of August with a potential 2nd stage interview shortly after.
About us
Last Mile is one of the largest last-mile multi-utility businesses in the UK.
We understand construction and we know utilities. We design, build, own, and manage the ‘last mile’ of essential utilities infrastructure.
With a proven history of delivering multi-utility connections across Great Britain, we provide a full suite of utility infrastructure, including clean heat networks, electricity, gas, water, wastewater and fibre.
With a strong track record, deep industry knowledge and solid investor backing, we take a forward-thinking approach to the complex economic, social and environmental challenges of today, to innovate for a better tomorrow.
Through Last Mile and our asset adoption business Last Mile Asset Management, we provide a ‘one-stop shop’ for new utility connections.
We’re proud to be both a Great Place to Work® certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.
For further enquiries, contact recruitment@lastmile. co. uk or visit our website at www. lastmile. co. uk
At Last Mile, we are proud to be an equal opportunities employer.
We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply.
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Senior Business Analyst in Hamilton employer: Last Mile
Last Mile is an exceptional employer that prioritises employee well-being and professional development. With a supportive work culture in Greater London, team members enjoy generous annual leave, discretionary bonuses, and private medical insurance, all while having clear pathways for career advancement. Join us to be part of a dynamic team where your contributions are valued and growth opportunities abound.
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We think this is how you could land Senior Business Analyst in Hamilton
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We think you need these skills to ace Senior Business Analyst in Hamilton
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Last Mile, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Last Mile
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Last Mile’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
