Senior Regulatory Affairs Manager in Glasgow

Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high‑quality solutions across the multi‑utility sector. Our team is growing, and we are excited to welcome a talented Senior Regulatory Affairs Manager to join us.

The Senior Regulatory Affairs Team will be responsible for compliance with all regulatory obligations across water, wastewater, electricity, gas, and heat regulatory frameworks. As the Senior Regulatory Affairs Manager, you will support Last Mile to enhance its regulatory compliance performance, ensuring strong reputation and positive relationships with industry regulators and stakeholders. You will lead and manage the process for supporting the organisation in preparing for and implementing regulatory change, and further develop and implement systems and control measures to manage changes, ensure compliance, mitigate risk, and untap opportunities.

What’s in it for you as a Senior Regulatory Affairs Manager? Here at Last Mile, we pride ourselves in providing a great range of benefits including:

• 25 days holiday, increasing after 2 years by 1 day each year up to 30 days, plus 9 public holidays
• Discretionary bonus
• EV and ULEV salary‑sacrifice scheme (subject to minimum length of service)
• Cycle‑to‑work salary‑sacrifice scheme
• Up to 7% employer pension contribution
• Life assurance (x4 annual basic salary)
• Retail, travel and leisure discounts via our MilesMore benefits platform
• Refer a friend incentive
• Financial wellbeing platform
• Employee assistance programme
• Flexible start and finish times for eligible roles
• Private medical insurance
• Company sick pay

Your responsibilities as a Senior Regulatory Affairs Manager:

• Reporting to the Head of Regulatory Affairs; manage the day‑to‑day activities of the regulatory affairs team.
• Support the development and manage the implementation of the company’s regulatory strategy.
• Responsible for compliance with all regulatory obligations across water, wastewater, electricity, gas, and heat regulatory frameworks.
• Manage relationships with regulators and industry groups.
• Represent Last Mile externally with regulators, code bodies, and industry trade bodies such as Ofgem, Ofwat, and the INA.
• Lead, design, and manage the process for supporting the organisation in preparing for and implementing regulatory change.
• Lead and manage the process for supporting the organisation in meeting regulatory requirements while preparing for commercial opportunities and new markets.
• Develop and implement systems and control measures to manage changes, ensure compliance, mitigate risk, and untap opportunities.
• Manage the process for all regulatory compliance and reporting submissions.
• Monitor and analyse company performance in key regulatory metrics to bring insight to and manage continual improvement of Last Mile’s regulatory performance across its licences and codes.
• Support Last Mile to enhance its regulatory compliance performance, ensuring a strong reputation and positive relationships with industry regulators and stakeholders.

The above outlines the general duties and responsibilities; other reasonable duties may be assigned as required by management.

Experience:

• Experience of managing and developing teams.
• Knowledge and significant lived experience of the extensive regulatory, commercial and compliance framework supporting the operation of (at least one of) the gas, electricity, water, wastewater and heat network industries.
• Knowledge and experience of managing compliance with industry licensing, codes, pricing controls and regulatory programmes.
• Awareness of consumer supply policy in the water, wastewater and heat markets would be preferable but not essential.
• Ability to influence senior stakeholders in meeting regulatory obligations and developing policy positions.
• Ability to effect change both internally and externally to achieve Last Mile’s strategic compliance and commercial objectives.
• Demonstrable management experience; ability to manage others and manage change initiatives.
• Ability to translate complex regulatory frameworks into executable plans.
• Great proficiency in Microsoft packages, namely Excel, Word and Outlook.
• Excellent written and verbal communication skills.
• Comfortable reporting to senior stakeholders and regulatory leads.

Have you got the drive to go to the Last Mile as a Senior Regulatory Affairs Manager? Apply now! We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received.

About us: Last Mile is one of the largest last‑mile multi‑utility businesses in the UK. We understand construction and we know utilities. We design, build, own, and manage the ‘last mile’ of essential utilities infrastructure. With a proven history of delivering multi‑utility connections across Great Britain, we provide a full suite of utility infrastructure, including clean heat networks, electricity, gas, water, wastewater and fibre. With a strong track record, deep industry knowledge and solid investor backing, we take a forward‑thinking approach to the complex economic, social and environmental challenges of today to innovate for a better tomorrow. Through Last Mile and our asset adoption business Last Mile Asset Management, we provide a ‘one‑stop shop’ for new utility connections. We’re proud to be both a Great Place to Work certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.

At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply.