Field Services Operator

Field Services Operator

Full-Time 44813 - 54771 Β£ / year (est.) No working from home possible
Last Mile Infrastructure Limited

At a Glance

  • Tasks: Capture meter readings, troubleshoot equipment, and ensure quality service for our customers.
  • Company: Join Last Mile Asset Management, a leading utilities company focused on innovation and customer satisfaction.
  • Benefits: Enjoy 25 days holiday, flexible hours, and a range of employee perks including discounts and bonuses.
  • Other info: Be part of a certified Great Place to Work and contribute to essential utility services.
  • Why this job: Kickstart your career with full training and support in a dynamic, growing team.
  • Qualifications: Basic mechanical skills and a full UK driving licence are required; no experience necessary!

The predicted salary is between 44813 - 54771 Β£ per year.

Step into a leading utilities company where innovation, customer focus and high standards truly matter. At Last Mile Asset Management, part of the Last Mile Group, we are committed to delivering smart, reliable solutions across the multi-utility sector. Our Field Services team is expanding, and we are pleased to welcome a proactive and capable Field Services Operator (Meter Reader) to support our continued growth.

As a Field Services Operator (Meter Reader), you will be based in Slough or surrounding areas and will travel to sites in your region. Your role will be varied, with responsibilities ranging from automated and manual meter readings to conducting inspections, investigating faults and installing or troubleshooting remote monitoring equipment. You will also play an important role in identifying and documenting why certain meters fail to connect to the AMR system, helping us maintain the high levels of quality and reliability our customers expect. This is an excellent opportunity for someone with limited experience who is looking to develop their skills, or for an individual seeking a career change. We will provide full training and support to help you succeed in the role.

What's in it for you as a Field Services Operator (Meter Reader)?

  • 25 days holiday, increasing after 2 years by 1 day each year up to 30 days, plus 9 public holidays
  • Holiday buy scheme
  • Discretionary bonus
  • EV and ULEV salary sacrifice scheme (subject to minimum length of service)
  • Cyle to work salary sacrifice scheme
  • Up to 7% employer pension contribution
  • Volunteering Day
  • Life assurance (x4 annual basic salary)
  • Retail, travel and leisure discounts via our MilesMore benefits platform
  • Refer a friend incentive
  • Financial wellbeing platform
  • Employee assistance programme
  • Flexible start and finish times for eligible roles*
  • Private medical insurance*
  • Company sick pay*

*Some of our benefits are only applicable when you have successfully completed your probation period.

Your responsibilities as a Field Services Operator (Meter Reader):

  • Capture meter readings using automated AMR systems and conduct manual readings where required.
  • Identify, investigate, and report issues such as non-connecting meters, anomalies, and faulty equipment, escalating when necessary.
  • Complete meter-related tasks including serial number checks, logging updates, and carrying out meter exchanges.
  • Install, inspect, troubleshoot, and arrange maintenance for remote pressure and flow monitoring equipment while maintaining accurate operational records.
  • Uphold Health & Safety standards by following all procedures, using appropriate PPE, and proactively reporting hazards, near misses, or incidents.

Experience / Knowledge:

  • Basic mechanical and electrical fault-finding skills.
  • Ability to work independently and manage time effectively.
  • Full UK driving licence.

Have you got the drive to go to the Last Mile as a Field Services Operator (Meter Reader)? Apply now! We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received.

About us: Last Mile is one of the largest last-mile multi-utility businesses in the UK. We understand construction and we know utilities. We design, build, own, and manage the last mile of essential utilities infrastructure. With a proven history of delivering multi-utility connections across Great Britain, we provide a full suite of utility infrastructure, including clean heat networks, electricity, gas, water, wastewater and fibre. With a strong track record, deep industry knowledge and solid investor backing, we take a forward-thinking approach to the complex economic, social and environmental challenges of today, to innovate for a better tomorrow.

Through Last Mile and our asset adoption business Last Mile Asset Management, we provide a one-stop shop for new utility connections. We're proud to be both a Great Place to Work certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.

At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply.

Field Services Operator employer: Last Mile Infrastructure Limited

At Last Mile, we are committed to fostering a dynamic work environment that prioritises innovation and collaboration. Our employees benefit from comprehensive training programmes, opportunities for career advancement, and a supportive culture that values each team member's contributions. Located in the picturesque Stonehouse, Gloucestershire, we offer a unique blend of professional growth and a fulfilling work-life balance, making us an exceptional employer in the utilities sector.

Last Mile Infrastructure Limited

Contact Details:

Last Mile Infrastructure Limited Recruitment Team

We think you need these skills to ace Field Services Operator

Automated Meter Reading (AMR) Systems
Manual Meter Reading
Fault Investigation
Basic Mechanical Skills
Basic Electrical Skills
Troubleshooting
Health & Safety Compliance