At a Glance
- Tasks: Handle pet insurance claims and provide empathetic customer support.
- Company: Join Lassie, a mission-driven InsurTech startup in the UK.
- Benefits: Hybrid work model, competitive salary, and a chance to grow with the company.
- Other info: Be part of a growing team with opportunities for career advancement.
- Why this job: Make a difference in pet owners' lives while working in a dynamic environment.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 27000 - 33000 £ per year.
Lassie, the Insur Tech delivering pet insurance solutions in the UK, is seeking a Claims Handler in London.
This hybrid role (2-3 days in the office) offers the chance to join a mission-driven startup from the ground up and report to the UK Country Manager and Head of Customer Success & Claims.
You will handle claims across customer support and claims handling, guiding customers with empathy, and ensuring accurate record-keeping and smooth processes.
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Pet Insurance Claims Specialist — Hybrid (London) employer: Lassie
Lassie is an exceptional employer that fosters a dynamic and supportive work culture, perfect for those looking to make a meaningful impact in the pet insurance industry. With a focus on employee growth and development, team members are encouraged to innovate and contribute to the company's mission while enjoying the flexibility of a hybrid work model in vibrant London. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences and shaping the future of pet insurance.
StudySmarter Expert Advice🤫
We think this is how you could land Pet Insurance Claims Specialist — Hybrid (London)
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Lassie). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Lassie. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Pet Insurance Claims Specialist — Hybrid (London)
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Lassie.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Lassie. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Lassie
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Lassie to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Lassie, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Lassie's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
